Ladbrokes
Part of Entain plc. UKGC 39544. One of UKs oldest bookmakers, founded 1886 as a horseracing commission agent. 2800+ shops pre-merger.
UKGC FINE: £5.9M (2019) as Ladbrokes Coral for AML/social responsibility failures (2014-2017). Parent Entain also fined £17M (Aug 2022) across LC International (£14M) and Ladbrokes Betting & Gaming (£3M). Customer blocked at Coral for spending £60K without SOF check was able to immediately open Ladbrokes account and deposit £30K in one day. Online customer who deposited £230K+ gambling overnight was contacted just once in 18 months. UKGC CEO warned licence removal was "a very real possibility". Parent Entain also paid £585M in Turkey bribery DPA (Dec 2023) - largest corporate criminal settlement of its kind by CPS. Former CEO Kenny Alexander charged with conspiracy to bribe and defraud (Aug 2025), facing trial Feb 2028.
Entain £585M Deferred Prosecution Agreement (2023) for Turkey bribery under Bribery Act 2010. Former CEO Kenny Alexander, Chairman Lee Feldman, and 9 others charged by CPS in Aug 2025. Allegations of bribery through Turkish subsidiary Headlong Ltd (2011-2018). Previously operated in black-market Turkey via Sportingbet acquisition. Second time falling foul of UKGC rules.
Parent Entain sponsors: Ladbrokes - official partner of multiple UK racing events. Coral - major UK high street presence with 1,600+ shops.
Casino.guru Safety Index: 6/10. Independent assessment based on T&C analysis, complaint history, estimated revenue, and regulatory standing.
rejected as we couldn't assist the player in obtaining refunds.
DISGRACEFUL TREATMENT, ANY EXCUSE NOT TO PAYOUT. placed a bet in running on 7.30 chelmsford,10 seconds into the race,took the 6/1they offered,and won £140,nearly 2 days later they debit my account and say they have voided the race as it had finished before i placed my bet,i found the time the race was off and then they say it was voided as incorrect start time was given,then i am told they had lots of multiple bets,then again told incorrect off time given.disgraceful service and certainly cannot be trusted,
7 days playing the same slot with no…. 7 days playing the same slot with no bonus absolutely rigged this site its a fraudulent site and im reporting this to the Gambling Commission this is shocking and the fact they can get away with this makes me sick
They misplaced their odds at 2.62, so I staked £34 to win £89 then a day later, they limited me and changed the odd to 1.18 so the winning was only £40, so they took £49 off me , what a joke.
Load of rubbish . Played 1,2,free and predicted the outcome of 3 results correctly, received a pathetic £14.06p, waste of time and effort
Don’t use this site. I have spent so much money and not received anything back. It doesn’t even feel fun playing as it just takes and never gives back. Avoid it! They need investigating. Just feels like robbery at this point. I get it’s gambling but when it just takes with no payouts it’s a joke!
I clicked on free games and was charged…. I clicked on free games and was charged £1 per spin! I cannot get any access to complaints about the company Very disappointing. What sort of company denies access to direct communication and offers a load of irrelevant Q&As instead.
LadCROOKS…. Learning the hard way with these crooks. Playing slot game constant dead spins as soon as it starts giving some average wins, game cliches and stops! When I try to reload it the game is unavailable. Contacted the help line and was told the game shut down because of poor internet connection on my behalf or maintenance and update on theirs, told them nothing wrong with my Wi-Fi and what slot game needs maintenance and update every 15 to 20 mins unless it’s been reset to not payout. AVOID THESE THIEVES at all costs!!
Shut them down, they are absolute scum bags, an absolute money laundering firm, genuinely dont know how they still have there licence, all take, no give, do yourselfs a favour and Stay Away!!!
Avoid the Slots. I sadly have found out the hard way like most people there is no such thing as a quick and easy win...Ladbroke slot machines are designed to make you think you'll win big however it is just scripted for you to end up losing and depositing more. After £100 lost I can say please avoid using them...I played and played and played...and the bonus payout just wasn't enough for me to walk away. Yes, you can argue it is my own fault for playing and losing £100...however, the amount of near wins is almost comical! Do yourself and your family a favour and spend the money on something worthwhile.
From £180 on slots only got £10 back in…. From £180 on slots only got £10 back in 1 month,complete waist of time,I definitely feel this is rigged,and the crap labbux is a complete joke collect and have spins and you always win on that but get no money,is needs reporting.
Ladbrokes payout fairness is a joke.
Self excluded down to how rubbish the…. Self excluded down to how rubbish the site was becoming and 1 year later wanting to re-open the account, need to phone a number. Been waiting over 30 minutes with noone answering!!! CRAPBROKES!
Game collaboration comes up all the time and it boring now . I've played ladbrokes for years now but I've got to agree something is wrong you notice liad off buffering and it comes up say game collaboration and you can't access slots messages pop up during spins so you can't see your spin I've had enough it's boring now mgm casino looks better sorry guys but it is clear .
They seem to have manipulated the RNG it is possible as there slots parallel pay anything more then 100x always below . Was good at the start then i start to notice let's u win nowhere near what u should win on 4.50bet 70 quid after losing 580 what a joke even after only having a net of +£10 dead spins for the whole lot even when moving over to a diffrent game people need to start taking action this is fraudulent what they doing saying we use a RNG bullshit if u did then how is it after winning it dont bonus at all and deadspins base game no little wins at all very rare to get 80p on a 4.50 max bet greedy bastereds there's no way they are regulated behind close doors they are comminting fraud not to mention 1200 before that last week just an rtp for what I put on there lost that no bonus dont think they are as big as they ment to be think everyone's leaving them slots dont pay out also alot of fish on bonus are 6.00 very rare to be higher on max bet big bass Halloween 3 never get more than 60x
Worst slot company ever chances of…. Worst slot company ever chances of winning Zero
Useless , customer service, bad set up AVOID!. Hello again, despite this email confiring my account is verified and ready, its not and yur chat help is useless appart from saying my account isnt verified. Opening an account with Ladbrookes is like taking a mortgage. Hours and Hours emails, then I deposit money but I cant bet. Makes me wonder if this gets delayed enough to not get free bets. No proper customer support unless its a weekday. Its no wonder forums say Ladbrookes Customer Service is bad. I set up an account and bet with Sky Bet in minutes. I think you should send staff over to Sky to understand how to help and support customers. Terrible service when obviously have no communication between departments.
Would give minus stars if I could ! . If I could give a negative review I would. Fancied placing a very simple, £10.00 bet on the Super Bowl for a bit of fun. Trust me applying for a mortgage was faster and easier !!! Don’t even bother with this company, now got to wait to get my tenner back from them !!
Worst bonus and free games in the business!…. Why is it everything these casino do feels dodgy!?! Ladbrokes GC comp people regularly scoring in the thousands never been above 500 and played for years! Bot scam I imagine doesn't even feel possible with the results on the live wheels!! Slots are just ridiculous either loads of money with no collect or 2 collects with no money! It's so obvious it cringe.. not fair,just greed, the focus is on them making money and it so blatantly obvious