The Naughty List

Multi-Accounting & Bonus Abuse

The most prevalent form of player fraud. Individuals create multiple accounts — sometimes dozens — using stolen identities, fake documents, or family members' details to repeatedly claim welcome bonuses and promotions intended for new users only. Industry data suggests bonus abuse accounts for roughly two-thirds of all reported fraud cases in iGaming.

Chargeback Fraud

Players deposit funds, gamble, then dispute the charges with their bank — claiming the transactions were unauthorized. Known as "friendly fraud" when done by the actual cardholder. Each $100 in chargebacks costs operators roughly $207 when processing fees, penalties, and administrative costs are included. High chargeback rates can result in payment processor bans, effectively crippling an operator's business.

Fake Documents & Deepfake KYC

Fraudsters use fabricated identity documents and increasingly sophisticated AI-generated deepfakes to bypass Know Your Customer verification. The 2025 Veriff Identity Fraud Report found that attackers now use device emulators to simulate multiple unique devices while submitting AI-manipulated selfies and forged documents. Approximately 65% of operators cite identity fraud as a major risk to their platforms.

The iGaming industry experienced a significant surge in "physical adversary-in-the-middle" attacks in 2024, where fraudsters physically intercept or manipulate the verification process. Combined with cheap access to AI image generation and document forgery tools, the barrier to creating convincing fake identities has dropped dramatically.

The fraud rate in iGaming held at 6.48% through 2024, with identity theft driving both account creation fraud and downstream bonus abuse. Stolen credentials are readily available on dark web markets, creating a pipeline from data breaches to casino fraud.

Collusion & Chip Dumping

Groups of players working together to manipulate game outcomes. In poker, this means sharing hand information or deliberately losing chips to a designated "collector" account. Chip dumping is used both for bonus extraction and money laundering — the losing accounts appear legitimate while funneling value to a single controlled account.

Online casinos processing large sums are attractive targets for money laundering. Criminals deposit illicit funds, place low-risk bets, then withdraw "winnings" that appear legitimate. Chip dumping adds another layer — dirty money enters through one account and exits as poker winnings from another.

Regulators increasingly require operators to implement AML screening, transaction monitoring, and suspicious activity reporting. Failure to detect laundering can result in license revocation and criminal liability for the operator.

Gnoming

A specific subtype of multi-accounting where a player creates accounts using the identities of real people — friends, family members, or unwitting victims — rather than purely fabricated details. These accounts appear to belong to genuinely different individuals, making detection significantly harder than standard multi-accounting with obvious duplicate patterns.

Arbitrage & Matched Betting

Placing bets on every possible outcome of an event across different operators to guarantee a profit using odds discrepancies and free bet promotions. While not always illegal, operators consider it a terms violation and will restrict or ban accounts engaging in it. Automated bots allow this to operate at industrial scale.