User Reviews

29/1/25 football shambles

29/1/25 football shambles . After the 29/1/25 .and the cash out shambles .bet 365 has told that it's there terms and conditions. That if there's a fault with the app they take no responsibility. However I noticed on the Web chat .when talking to them .they said certain people were affected. And they...

I wish could rate bet365

I wish could rate bet365.com zero stars I…. If i could rate bet365.com zero stars I would. I literally got an email this morning saying they restricted my account till I call them with affordability checks. I was talking to the agent for over an hour first time and he kept repeating the same questio...

THIS IS A THEFT WEBSITE OF BETS

THIS IS A THEFT WEBSITE OF BETS. THEY NEVER LIKE PAYING OUT EVEN A FEW POUNDS. I WON THEY SAID I LOST.MAN CITY FANTACY WENT IN FRONT 3.2 AGAINST B MUNICH. FANTACY. BUT THEY SAID I LOST ON MAN CITY. A DISGRACE.

Account closed immediately

Account closed immediately I went to sign up - I think I held an account with bet365 maybe like 5-8 years ago and placed a few small bets, never more than a couple of quid at a time - went to sign up again and they've said "due to the nature of your business, your account is closed" - no longer welc...

I wish I could give them 0 stars

I wish I could give them 0 stars. Total scam, take your money and close your account, waste hours of your time over the phone just to let you know that your account will be closed anyway. Stay away!

First time on this site

First time on this site, lost my deposit and was lucky to win on bonus money (£44) I put on withdrawal via paypal and waited for the money, but they did not withdraw it and in the chat I was told about some checks of the payments department, while the terms and conditions say that withdrawal takes 1...

Close your account if you're any decent

Close your account if you're any decent. I signed up and everything was okay initially. I lost £100 roughly on horse betting, but then got lucky with one horse and catapulted to around £200 in my balance. That's a meagre amount, I'm sure. I stayed at roughly £150-200 just from small bets on horses ...

I signed up for an account

I signed up for an account, placed 2 bets and within 24 hours my account had been closed with no option to appeal. Apparently the nature of my business led to this decision?! What business? I’m totally confused. I didn’t get my free bet credits either. Awful!

Bet365- but we close your account when we want

Bet365- but we close your account when we want. Awful company, cancelled my account for no reason, AFTER I’d placed that days bets, without refunding the monies staked, before any of the races had begun. No replies to requests for a refund, nor any offer to refund these bets, criminal, I’ll take my ...

Can't login

Can't login, so although I do know my password decided to change it anyway, reset login page is just blank page, tried different browser but still same issue. Tried to contact Bet365 via online chat, but that don't work either, just gets sent to "X" but not working. This website is just too crap for...

Account suspended

Account suspended.. My account was suspended after just a few days, the only reason I can think of is that I was winning.

Account suspended before even created

Account suspended before even created. Couldn't create account as apparently had one already (not possible), got through to chat who said the creation of account was successful but then account was suspended anyway and I can no longer create an account with them. Absolutely avoid, what a waste of ti...

Misleading and unclear rules on free…

Misleading and unclear rules on free…. Misleading and unclear rules on free bets so your actually account balance will be used first instead of free spins.

AVIOD AT ALL COSTS

AVIOD AT ALL COSTS!!! TOTOAL RIP OFF MERCHANTS!! I’ve put over £1000 with this platform tonight and absolutely nothing back!! Yes I know I’m a fool for betting and I except that and my loses when it comes to online betting. However I’ve NEVER known a site to just take without the opportunity to wi...

The app is that difficult to navigate…

The app is that difficult to navigate…. The app is that difficult to navigate through something simple like placing a double bet becomes a chore ..gave up and never used it again..

Bet365 are a set of scammers send fake…

Bet365 are a set of scammers send fake…. Bet365 are a set of scammers send fake notifications to direct traffic to there app, sent me a notification saying id won 250,000 and I haven’t, and then I complained and got some bs answer, as if they hadn’t even read what I’d put

They got all these 1 star reviews for a reason

They got all these 1 star reviews for a reason . Got my account closed by the admins for absolutely no reason. Did nothing wrong and was given no explanation whatsoever. Looking at all the negative reviews it all makes sense now.

Worst betting app don't use it

Worst betting app don't use it

Useless customer service, they know NOTHING

Useless customer service, they know NOTHING. Useless customer service, I wanted to find out why my account was restricted and some incompetent person, who had NO CLUE sat there could give me no information, then I was told the decision was made by some kind of relevant team, I asked for CONTACT to r...

So know what’s happened to this site…

So know what’s happened to this site…. So know what’s happened to this site but it’s not paying anything at all it’s boring no enjoyment what so ever promotions are none exciatant give their customer nothing don’t bother eating your time or money these bad reviews are all true!!!!

Had a bet £2 win ,won 14/1

Had a bet £2 win ,won 14/1 Bet 365 paid out £10,50 why?

It’s so bad

It’s so bad.. from 35 spins I haven’t won anything, anything!! I’m playing with 1£.. how is that?? It’s unexplainable to me.. how many times it was like that I can’t count on my fingers.. customer service is useless as they say everything is as it should be. Live casino is rigged 100%.. it’s not tha...

I wouldn’t NOT reccoment this at all

I wouldn’t NOT reccoment this at all, you don’t win you don’t get close to the money you have put on and the promotions are rubbish, i would close your account and try Vegas casino or Virgin casino as the promotions are better and they have a better win to loss ratio or even better still don’t gambl...

Ongoing Stress and Unpaid Settlement – Bet365 Still Blocking My Withdrawal

Ongoing Stress and Unpaid Settlement – Bet365 Still Blocking My Withdrawal. I have never experienced anything as distressing as dealing with Bet365. After accepting a settlement back in July (£122), Bet365 still hasn’t paid me. My withdrawal was “declined” and returned to my balance, and for over a ...

Avoid at all cost

Avoid at all cost. Scam site, no problem taking my money for two years then when you win 2000 euros suddenly they cant transfer money to the bank they took hundreds of times during those two years? Joke of a company! Karma is on the way! :)