User Reviews

Had little wins then won £800

Had little wins then won £800. I've had little wins nothing big and thought they were scammers. Played £20 got down to £2 and won £800 quickly withdrew it 😂 most I've ever won on any site. Fair play to them🫡👌

Avoid at all costs.Took hundreds off of…

Avoid at all costs.Took hundreds off of…. Avoid at all costs.Took hundreds off of me and hardly got anything back.Used to win on the roulette but even that,s changed.Don,t even bother with the bingo.

Awful site

Awful site. If you want to get rid of some money quickly this is the site for you,,doesn't even let you have a decent run for your money never mind win anything,,awful just awful,,,,please don't respond with the usual rubbish of "all our games checked by independent assessors",,cos that's rubbish as...

Again this site is having issues which…

Again this site is having issues which…. Again this site is having issues which I have reported constantly being told different things to fobbed of my issues ive never received any rewards for any promotion and deposit for any things I have wagered over the amount but nothing I have complained about...

played video poker

played video poker, worked out they add £1 to every game as a side bet. Even after I disabled it, it automatically re-enabled itself and took £1 extra per hand. Told customer services, and was fobbed off with excuses. Don't think I'll be returning to this organisation. Thanks for the fun whils...

Do not waste your money.Do not win…

Do not waste your money.Do not win…. Do not waste your money.Do not win anything and trying to close your account is i massive Misson. Virtual customer service which is absolutely terrible

Nasty staff they are leaches it's hard…

Nasty staff they are leaches it's hard…. Nasty staff they are leaches it's hard to win with there fixed games tried to speak to them about it and they blocked my account avoid this site at all costs

I put £100 and won nothing not even a…

I put £100 and won nothing not even a…. I put £100 and won nothing not even a pound...stay away from these thieves...

With hold ur money for no reason don't…

With hold ur money for no reason don't…. With hold ur money for no reason don't play this caaio

Honestly don't waste your money

Honestly don't waste your money, these are cons and you'll loose so much more than you will ever get back! Games are computer rigged and designed to make you think you're winning but you'll see how much you end up loosing. Play the lottery, better way to gamble your money with bigger chances to win ...

Gamesys Group (Monopoly Monopoly & Virgin Games Breached Self-Exclusion and Payment VerificatioCasino and…

Gamesys Group (Monopoly Monopoly & Virgin Games Breached Self-Exclusion and Payment VerificatioCasino and…. Gamesys Group (Monopoly Casino and Virgin Games) allowed my debit card ending in 1886 to be used on an account not registered to me while I was actively self-excluded via GAMSTOP. Complaint R...

Why give me free spins then not let me…

Why give me free spins then not let me…. Why give me free spins then not let me use them

Want bank statements

Want bank statements . I have been with virgin games for many happy years and have played with thousands of pounds never beyond my means however just lately they have given me a spend limit they say I need show bank statements to up my limit they used to be the best but now the customer service team...

No stars

No stars, what a joke this is not run by vigin. Its a scam site, stay away from it, that way it will go bust and won't be able to scam people anymore, This sit is run by ballys not virgin pretty sure that's against the law, as virgin isn't working with them 🤔

Worst Casino I ever play TBH not fun at…

Worst Casino I ever play TBH not fun at…. Worst casino I’ve ever played at! Honestly, not fun at all. This week I topped up £45 and played slots at 10p per spin — and didn’t get even one bonus or any decent win. What a joke! 😡 Virgin should be ashamed of themselves for ripping people off like this...

I have actually had such a good…

I have actually had such a good…. I have actually had such a good experience on here and im someone who slates nearly every casino for unfair practices but i have to say wirh virgin games in particular i have had a really pleasent experience with plenty of wins, some crap games and losses too but ev...

Read the reviews. No lie!

Read the reviews. No lie!. I wish I had read the reviews before using Virgin games!!! Thankful I only lost £10. Stay away.

Accuse you of being a fraudster if you win £5?

Accuse you of being a fraudster if you win £5?. Absolutely fuming. Joined Virgin Games a week or two ago, not used a lot. Was sent an email over the weekend, deposit £50 and get 50 free spins....so, I took the up on the offer. Won a measly £5 but hey, it was for nothing. Couple of days later ...

Used to be a good site with a few wins

Used to be a good site with a few wins. Now lucky if you get a bonus and then it’s 12 pence win. Some games, they take extra money out so 20p spin costing 30p for no reason. Avoid Used to have a good free game too until they changed it to a crap free game

I have been playing virgin games for a…

I have been playing virgin games for a…. I have been playing virgin games for a while and it seems like they boost your chance of winning/getting bonus when you are a new customer but when you become a regular on this site they will just rob you lol i have multiple betting sites on might phone and i...

They just take take take disgusting…

They just take take take disgusting…. They just take take take disgusting site awful

Absolutely shocking odds on winning…

Absolutely shocking odds on winning…. Absolutely shocking odds on winning avoid this casino …daylight robbery think all in all they’ve had like 10k off me in the last 8 months

Utterly awful…

Utterly awful…. The chances of winning are absolutely dreadful. Please don’t play this site!!! They claim to be a responsible gambling site… however they take… I will never play again… I play for fun and on this site it’s no fun because there is no chance of winning guys!!

I've finally took the plunge and self excuded

I've finally took the plunge and self excuded. This website needs looking into,so today I've done 1137 spins at £5/spin on secret spree phonix and in over 1000 spins there where no bonus rounds at all,contacted them said same bullsh rng etc....no rng is set to make the player think they loosing big ...

Restricted account when suits them

Restricted account when suits them . Played on virgin games site for bout 8 years, found them to be fare during that time, resived regular phone calls offering promotions, even once resiving gift , every week I had good rewards on their free games, not once in 7 years did i not get good reward, ...