User Reviews
5420 reviews aggregated from multiple sources across 300 casinos
Total Reviews
5420
Avg Rating
2.1
Positive
26%
1409 reviews
Negative
64%
3480 reviews
Neutral
10%
531 reviews
PokerStars Casinopokerstars.com
negative82
I was playing in pokerstars about 5…
I was playing in pokerstars about 5…. I was playing in pokerstars about 5 years and suddenly I get email that I am unable to withdraw and I should send them documents to verify my account in case I was withdraw without any issue over 5 years. I have waited 10 days to get this email and it was sent a...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Pokerstars - deliberately withhold withdrawal
Pokerstars - deliberately withhold withdrawal. Pokerstars let's you create an account, deposit and play but ONLY WHEN you want to WITHDRAW, do they flag your account (convenient isn't it). Instead of being able to log in you are left with a message which says you are locked out, can you contact cust...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
I have been playing poker for over 10…
I have been playing poker for over 10…. I have been playing poker for over 10 years live tournaments and online on many sites. Winning and losing is part of the game. But never have I seen or experienced so much bad beat or BS like Pokerstars.
I am glad now there are way better platform like GGPoke...
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Account frozen
Account frozen .Read before joining Poker stars. So , here's a warning to anyone considering using this site \app \ company .
I've played poker for a number of years . I've grown accustomed to bad beats , but let it go .
Until the other day when I got wiped in two hands , by a man who hit two ...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
I don't know where to start
I don't know where to start..I must…. I don't know where to start..I must have self excluded from them years ago,but there must have been a reason..the other day I tried to create an account with sky bet
Then suddenly I get an email from stars support saying I have a self exclusion and would be barr...
★☆☆☆☆1.00/5support
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Absolute joke
Absolute joke. They changed my account settings so my preferred currency was USD on a UK players account. Therefore, when I deposited and withdrew money I lost money due to the conversion rate, bearing in mind the games I played were in pounds. It is shocking and disgusting that they did this. Close...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Complete shambles
Complete shambles, do they even have any customers ? DNA testing could be next level for ID clearance followed by blood testing and witness signatures to secure access into accounts.
★☆☆☆☆1.00/5trust
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
READ THIS B4 U DEPOSIT ANYTHING
READ THIS B4 U DEPOSIT ANYTHING!!. Wish Idv read the reviews before I signed up. All reviews with 1 star are an excellent guide about this casino.
From the moment I signed up there were issues with the app, the C S are very slow in responding and when they do barely makes any sense.
So I deposit 5...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Customer service is dreadful when I was…
Customer service is dreadful when I was…. Customer service is dreadful when I was making a complaint regarding a withdrawal the person I was talking to was so rude and the issue didn't get resolved.
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
I need to publish how they thieving…
I need to publish how they thieving…. I need to publish how they thieving money,they got fake server where all the time flips,you need to be attention to details when loading a game,it can show waiting for collectors or resolving host or sending request or connecting if you see that you will be pro...
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
PLEASE DONT PLAY WITH POKERSTRS
PLEASE DONT PLAY WITH POKERSTRS , ITS SCAM WEBSITE
I have made withdrawn amount of 1000 GBP they kept my account and money frozen.
Its been more than 3 months they are unable to resolve issue , very very poor service.
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
This is not poker
This is not poker! This is bingo! Oh, don't speak up about the flaws on pokerstars though. Wrong! I guarantee that you WILL lose more times on the river than you could ever believe was possible! If you do win? Well, its just for show. They wont let you cash out anyway!!
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Pokerstars is running an exit scam on…
Pokerstars is running an exit scam on…. Pokerstars is running an exit scam on me. They have confiscated almost $4000 citing a ban on a alternative client for 'responsible gaming'.
Apparently if you are an alleged person with a gambling problem Pokerstars just gets to jack your money more or less.
...
★☆☆☆☆1.00/5trust
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Fk site
Fk site; not play; don’t waste your money
★☆☆☆☆1.00/5general
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Same as others have said
Same as others have said. Ask for way to much documentation and even when provided, they ask for more.
★☆☆☆☆1.00/5general
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Tech is very poor
Tech is very poor. Not even the basics right.. Impossible to get onto an account.
The verification process is stuck on a loading screen.
When I try to contact customer support I just get sent back to the verification page and that doesn't work.
Upload doesn't work on my PC because it wants to take a...
★☆☆☆☆1.00/5support
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
If you like to pay lots of rake
If you like to pay lots of rake, Pokerstars is the site for you.
★★☆☆☆2.00/5general
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Deposit 100 too get instant 100 bonus…
Deposit 100 too get instant 100 bonus…. Deposit 100 too get instant 100 bonus and not got it shocking such a joke
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Worst costumer service,they ask to send…
Worst costumer service,they ask to send…. Worst costumer service,they ask to send documents i did,all went ok ,they saying after 24 hours you can play,
next day they ask again .been like this for 6 days...i just decided is better close my account...just rubbish
★☆☆☆☆1.00/5general
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Very unhappy with customer services
Very unhappy with customer services. I closed my account. I will NEVER play there again.
★☆☆☆☆1.00/5support
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
This site is spot on with the games it…
This site is spot on with the games it…. This site is spot on with the games it offers but should tag itself IF YOU LIKE BAD BEATS WE ARE THE ONE FOR YOU IMPOSSIBLE ALLINS ALWAYS WIN
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Ok for poker
Ok for poker, worst ever for slots.
Stay away for slots by far the worst I have played. I have many accounts so if you have another accounts use them for slots please I warn in advance.
Average over 200-250 spins for a feature then pays £3.17. You have been warned I have videos of some my sessions ...
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Joke
Joke. "Support" is a joke. They don't know anything about the site, barely seem to understand English. It's a shame, used to be a good site.
★☆☆☆☆1.00/5support
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Pokerstars is a scam
Pokerstars is a scam. Hundreds of millions each year they make. Guess how!! I noticed when you start making withdrawals you will go on a bad losing streak, pair of aces beat by 3 5,they go all in and get a straight. If I got a straight they get a flush. Then tried blackjack. Bigger mistake. Cou...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
PokerStars Casinopokerstars.com
negative82
Most evil Company on the planet
Most evil Company on the planet. They are really evil and will steal from you continuously. I’m a good poker player and all they do is encourage you to put money on the table and they will repeatedly steal your money. I’ve used this poker site for years and now will not do so any more. If you like p...
★☆☆☆☆1.00/5general
via Trustpilot18 Feb 2026
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