User Reviews

DO NOT USE!

DO NOT USE!! 1st time joined, deposit £70 and won about £7 in total, worse one I’ve ever used ..deleted my account it’s that bad after 2 hours ..terrible ..AVOID

Wish I'd read the reviews before

Wish I'd read the reviews before. I won a poker tournament, qualified for a £10k tournament at 1 of the casinos. Thought this would be genuine for poker. Since I won at the start, every single hand I've played all in, has been beaten by bad calls. Pocket aces 3 times on the trot, followed by pocket...

Got an email inviting me to deposit and…

Got an email inviting me to deposit and…. Got an email inviting me to deposit and wager £10 and receive 50 free spins. I deposited £20 and must have wagered more than double the requirement, but never got any free spins. There is no online chat and they say it takes 10 days before you even get a r...

STAY AWAY FROM THESE RIP OFF VERMIN

STAY AWAY FROM THESE RIP OFF VERMIN. THEY HAVE JUST ABOUT ONE OF THE LOWEST RTP IN THE INDUSTRY WHICH BASICALLY MEANS THEY WILL AND DO ROB YOU BLIND WARNING WARNING WARNING STAY AWAY FROM THESE PARASITES

I was banned from this casino nye on 18…

I was banned from this casino nye on 18…. I was banned from this casino nye on 18 yrs ago for suspected cheating which was nothing to do with me, but because the problem related to my older brother I was found guilty by association as I was with him. When I went in a couple of years ago without him ...

Don’t trust it

Don’t trust it, I won 25k and no refusing to pay out waited 3 working days sent all my id in for verification, for funds to be received then got email saying their shutting down my account and cezing the funds

100% full of boots at poker

100% full of boots at poker, dont even bother

Utterly dreadful

Utterly dreadful, crashes every 5 minutes, still waiting just get get my money back out. Awful don’t bother using this

Awful

Awful. Have asked me to provide multiple documents to verify my identity, which they say could take up to 24 hours. This is the only site who has ever asked this, and I've played on dozens. Then they removed the 110 spins from the welcome bonus, so didn't bother in the end.

Don’t bother with Grovenor

Don’t bother with Grovenor. Don’t bother with this lot, they start messing you about with repaying winnings. They won’t let you delete old payment cards and when you go to send winnings back to your account change the card to old cards so many goes back to your betting account .Absolute rubbish comp...

I hope whatever you love gonna die soon

I hope whatever you love gonna die soon

GrosvenorCasino claimed they paid me £376,635.33 to justify huge losses yet NO supporting data to prove this.

GrosvenorCasino claimed they paid me £376,635.33 to justify huge losses yet NO supporting data to prove this.. Following my reinstatement in November 2024 after self-exclusion under the SENSE scheme, Grosvenor Casinos (part of the Rank Group) failed to uphold their duty of care. Despite submitting ...

Absolutely ridiculous

Absolutely ridiculous Never give you nothing better no bother to even go thos side

If you looking for worst casino with…

If you looking for worst casino with…. If you looking for worst casino with lowest RTTP in whole planet congratulations you found it .. grosvenor casino is slowly dying and going bankrupt due to cheating and lying to players about their jackpots and RTTP'S when you will play slots tou can easily spi...

Definitely not good

Definitely not good. No win most of the time. Thumps down on every level.

They don't know what means game.

They don't know what means game. Instead of funn I get frustrated playing their games. There is no excitement

Bogus site?

Bogus site?. Deposits are easy, but withdrawals next to impossible. Verification process never ends - as they don't review all the documents submitted - so withdrawals are rejected. SCAM.

Absolutely ridiculous

Absolutely ridiculous, pays out once x10-x20 stake and then just eats your money, can tell the odds are way under the regulations, so this is obviously a scam, don’t waste your money people, I’m a fairly responsible gambler with enough money for it not to matter to me but the losses on this app are ...

Grosvenor is now a shambolic mess, a complete waste of time

Grosvenor is now a shambolic mess, a complete waste of time. What a load of rubbish! The software is teŕible. Always freezing, i lost £38 just to lost slot games when it froze. To avoid their incompetence i locked my account for 6 weeks after making a formal complaint. I am primarily a poker player ...

Worst casino ever played

Worst casino ever played. Almost no bonuses. Just eating money. Any game after hitting bonus giving you x10-x30 win which is ridiculous. All set up just to eat money. Deleted account. Don't waste money. Try casinos with good reputation.

I haven't used the account in years and…

I haven't used the account in years and…. I haven't used the account in years and got through to customer service and they hung up on me because I got one question wrong, bad experience

Opened new account

Opened new account. Didn’t get new welcome offer m. It’s a cam you get no welcome offer

I deposited my money and with in 5min I…

I deposited my money and with in 5min I…. I deposited my money and with in 5min I got a phone call wanting my life story. I was then informed my account has been suspended. I have not placed a bet with them. Don’t trust them with your money

If I could leave 0 stars, I would!!!

If I could leave 0 stars, I would!!!. If I could leave 0 stars, I would! Opened account and deposited £20 due to offer of 250 free spins, they turned bonus enabler off so didn't get the free spins! Games are shocking Then found out I'd been charged £20.02 for a £20 deposit and 0.59 for a "foreig...

DON'T BET HERE - SCUMMY BOOKIE.

DON'T BET HERE - SCUMMY BOOKIE.. Never place a bet on here without seeing the lineups first, honestly just stay away at all costs. They are extremely scummy and take away your ability to cash out a bet as soon as they see that a player is not starting the game. Had bellingham to get over 2.5 shots a...