User Reviews

Please do read these reviews before…

Please do read these reviews before…. UPDATE! Still not willing to payout or refund my deposits asking me to wait up to 8 weeks for the complaint procedure T&C stated copy off passport, proof off address I’ve sent both with bank statements but still not enough apparently I will be taking this a lot ...

5 days now Casumo have owned me money

5 days now Casumo have owned me money. Should’ve received a prize on the 23rd and then a second prize on the 26th, I’m now almost through tournament 3, and they just will not pay what’s owed. It says 24 hours to pay out each, meanwhile they continue to run tournaments collecting cash. Every single ...

Signed up easily and made my first…

Signed up easily and made my first…. Signed up easily and made my first deposit. However I was unable to access and slots or games as I had to upload my ID. Not a problem usually but I didn’t have any with me so I withdrew the money back out to use another day once I’d been verified. They wouldn’t l...

worst sites ever

worst sites ever. shittest site ever to exist playing £1 stake on a game called hercules get half a screen of zeus which equates to £150 this sites gives me £25 that is horrid i hope they all get sacked and banned from cheating all us off

Absolute joke been over a month trying…

Absolute joke been over a month trying…. Absolute joke been over a month trying to receive withdraw verified documents many times and provided everything needed to resolve and keep going round in circles and asking me to reverify submitted sales documents over 5 times and nothing being sorted when I...

100% scam site

100% scam site. $4500 CAD in 3hours with $3~$7 bet. Nothing win, after all lost $4500 I asked them any chance to get cash bonus then they block my account. Just taken money and block. 100% scam site.

Refusing/Rejecting Withdrawal

Refusing/Rejecting Withdrawal. Everything is fine once you try to withdraw your funds. They canceled my withdrawal many times and I have reached out numerous times. I re-verified my account again and they rejected my withdrawal again. Then they tell you to try to withdraw using a different method vi...

Congratulations to the province of…

Congratulations to the province of…. Congratulations to the province of Ontario for allowing another scam online casino! Yes folks, this place is a complete scam. Tested wagers from 0.20 to 20.00, wins are very minimal and bonuses inexistent. Varied times, wagers, and days, same results, you pay,...

Thieves.

Thieves. . £250 deposited over 2 days with zero wins and zero withdrawals. If by chance you do win on a bonus round, it's conveniently just not enough to withdraw any winnings. Bet365 offer better RTP% than these robbers.

Technical error

Technical error . During a round of free spins the game crashed with "unknown error" reloaded and did this every time. Contacted customer support who tell you to clear cache, try different browser. Failing that wait 24-48 hours for it to auto complete and payout. Well waited 48hrs and nothing free...

they offered me a free 50% of my…

they offered me a free 50% of my…. they offered me a free 50% of my deposit as an incentive, i then deposited my money but find out that im not allowed to bet on any sports games until i use my free bonus money on the casino, WHAT, i deposited money to bet on sports, not to be forced to play casino ...

Similar story to all the others on…

Similar story to all the others on…. Similar story to all the others on here. Easier to break into Fort Knox and steal the gold than receive a withdrawal from these clowns. Endless red tape and uploading intrusive documents when depositing money in the other direction like falling off a log. In futu...

Please listen to my warning.

Please listen to my warning.. Please be warned... THIS IS A SCAM SITE!!! I have video's of me playing this site and they show that THIS SITE knows how much you are going to win before the reels have stopped spinning! And what you win is unbelievably low. I am a new customer just registered today and...

Played casumo on and off for years

Played casumo on and off for years. Uses to be a great casino but for some time it just isn't the same. No wins and struggles to land a bonus. Has there been a change of ownership or something

Disgusting site do not waste your money

Disgusting site do not waste your money. Never ever in my life of playing slot sites have I seen such a disgrace as this site. You cannot win a penny. Absolutely rigged. Never seen anything like it. I thought some sites out there were bad but this takes the cake. Empty spins alllll over the place. N...

If i could give minus i would

If i could give minus i would. Disgusting customer service cut me off and chucked me out before I could finish typing. Haven't closed my account like I asked its been paused. If you like to see money burn then this site is perfect! No bonuses. Never get a win and if you do its never even close to wh...

I advise all not to play at casumo,

I advise all not to play at casumo,

AVOID LIKE THE PLAGUE

AVOID LIKE THE PLAGUE. I would avoid like the plague!!! 5 or 6 times I have sent in documents of my transactions and bank account to get my withdrawal sent out to me and they keep rejecting them and avoid paying me my money. Nothing is good enough for them. It shouldn't be this hard. There are other...

Don’t waste your time.

Don’t waste your time. . This casino is an absolute joke don’t even waste your time. Accounts can be made in under a minute with 0 verification required the exact same with deposits. However, the second you want to withdraw the funds they sit pending. I emailed them asking why 2 days after they sat ...

Disgraced casino they were hit with a…

Disgraced casino they were hit with a…. Disgraced casino they were hit with a £6M fine previously for breaching licence conditions, accepted £2000 deposits in 3 hours without verifying the account or source of funds. I have raised a complaint to which I have not heard nothing since, I’ve already ema...

Would have give 0 stars if I could

Would have give 0 stars if I could. Absolutely disgusting how they don’t pay out your winnings. Sent ID time and time again and they just keep rejecting them for no reason. The customer service is atrocious as all give you different answers and are no help at all. I’ve given up on what they owe me a...

Very bad site

Very bad site, I deposited with no issue but when it came to withdrawing they block it, provided numerous bank statements as well as screen shots yet no further forward. Avoid using this site as they will not pay you out and make excuses.

Absolutely shocking customer service

Absolutely shocking customer service, they do not reply to emails. Still waiting on a withdrawal requested on the 25th October!! Sent the bank statement for verification only to be told it was blurry which it definitely was not

Can I give no stars,I've played lots of…

Can I give no stars,I've played lots of…. Can I give no stars,I've played lots of websites but none as bad as this cheating website, I'm now reporting this cheating website to IBAS,might not help me but hopefully helps others, PLEASE DON'T PLAY THIS CHEATING WEBSITE

Refusing to pay out £130 unless I…

Refusing to pay out £130 unless I…. Refusing to pay out £130 unless I provide them with all sorts of intrusive ID through Jumio (check their privacy police, it's disgraceful)