User Reviews

Awful

Awful. I don't even know what to say.At this point I cannot believe this company is still in business. Good luck. If you ever win a decent amount of money, they never reply to your emails, they reject all your documentation, even though everything is legit and correct. I have been fighting with them...

Yet another scam site please avoid

Yet another scam site please avoid. No chance of ever banking any winnings.All forms of verification end up being rejected and literally make up additional verification demands on a daily basis.Please do not use this site as yet another scam site who claim or clearly lie that they are licenced and r...

Do not do slots

Do not do slots. Over £150 on the slots Not a single bonus Disgusting honestly😂😂 Gonna dispute it with my bank get this shit back

I used to rate Casumo now I don’t !!

I used to rate Casumo now I don’t !! . I used to rate Casumo, but now? They’re absolutely diabolical. I’ve been waiting over 24 hours for a measly £85 withdrawal — and before you say “verification,” I was already verified. Funny how last year when I won £2,000 they paid me within 15 minutes… but no...

Used to be a really good site

Used to be a really good site, but as of late the withdrawals are taking forever what used to be instant or an hour max is now taking 2 days to get withdrawals back.

Could not cash out my money even after…

Could not cash out my money even after…. Could not cash out my money even after sending all requested documents. They kept asking for information from my bank statement (which I provided) which does not exist. Needing all information to show up on the same page. They asked for proof of my deposit wh...

I opened an account with casumo…

I opened an account with casumo…. I opened an account with casumo yesterday, deposited a small amount, won a little and withdrew. Next day I deposited a bit more, lost all of it, not bothered because I usually tend to only deposit test amounts before betting my usual wagers. Detected things I didn't...

0 stars Scammer betting site STAY AWAY…

0 stars Scammer betting site STAY AWAY…. 0 stars Scammer betting site STAY AWAY IF YOU WIN MONEY THEY BAN YOUR ACCOUNT I SUGGEST YOU NEVER DEPOSIT A DIME They blocked and banned my account. Hassle to get your money

So never în my live I dont see somthing…

So never în my live I dont see somthing…. So never în my live I dont see somthing rubhis like this website. I do 400 deposit I pley for diferent games and never bonus never 1 cent win evrithink what they do, the take the many from the people, and never they ghiv somthing back. It just scamer evrit...

I use a lot of UK casino sites for the…

I use a lot of UK casino sites for the…. I use a lot of UK casino sites for the slots and this one is shocking. Avoid. Have not actioned a withdraw and it has been weeks.

Worst casino ever

Worst casino ever. It's very easy to join and deposit money BUT if you want to withdraw you'll have to jump through hoops. Also they only send emails with promotions not with important stuff like them requiring additional verification. I never heard anything from them after requesting my withdrawal,...

This is not a place I recommend to…

This is not a place I recommend to…. This is not a place I recommend to gamble . Constant losing here. They kick you out the blackjack room slim the middle of blackjack games causing players to lose the site freezes very often and no its not a connection from my side I know what I experienced. The d...

Absolute shambles of a site ask for so…

Absolute shambles of a site ask for so…. Absolute shambles of a site ask for so much information for it to get rejected and have to keep supplying new evidence for it to get rejected! Stay away from this site it is rubbish!! Rubbish reviews for a reason

Avoid

Avoid. Made a deposit and did not receive free spins. Contacted there chat 3 times and was told they were having issues putting the bonus on. I have closed the account.

I DID NOT GET SCAMMED SO LUCKY

I DID NOT GET SCAMMED SO LUCKY. THANK GOODNESS THEY APPROVED MY WITHDRAWAL AND MY MONEY IS IN MY BANK ACCOUNT. HAD TO FIGHT FOR IT BUT I AM HAPPY NOW PLAYERS BEWARE I USED MY CREDIT CARD TO DEPOSIT FUNDS, I AM TRYING TO WITHDRAW BECAUSE I DO NOT WANT TO GAMBLE ANYMORE I AM SICK OF BEING A GAMBLER....

Absolutely disgusting practice as paid…

Absolutely disgusting practice as paid…. Absolutely disgusting practice as paid for a bonus spins and deposit match and got nothing then when I contacted them about it they told me my account was restricted and can have and I have had no emails or anything telling me this and they won't give me what...

Lol joke casino

Lol joke casino. Lol What a joke started winning abit on roulette and they blocked me from playing casino games letting me play slot games What a joke of a casino

£3,100 withdrawal.. 9 months and counting.

£3,100 withdrawal.. 9 months and counting.. I had £3,100 waiting for transfer since 6 January 2025, and it is now 16 September 2025. Casumo has repeatedly requested documents, all of which I have provided multiple times, including ID, selfies, bank statements, proof of address, and proof of ownershi...

BY FAR THE BIGGEST SCAM THERE IS £160…

BY FAR THE BIGGEST SCAM THERE IS £160…. BY FAR THE BIGGEST SCAM THERE IS £160 AND I SWEAR TO GOD NOT 1 BONUS AND NOT A PENNY BACK I WISH I HAD THE OWNER STOOD INFRONT OF ME 🤬🤬🤬

Poor technology

Poor technology. Many in game restarts.

Have made several wagers/withdrawals.

Have made several wagers/withdrawals. Deposited £20 and won £100. Have tried to cash out and now they want verification of documents. Completed the verification but now I still haven’t received my winnings. Very frustrating and time consuming

awful experience regardless if u are a…

awful experience regardless if u are a…. awful experience regardless if u are a new or old customer experience support is a joke and is awful better off putting ur money in a wishing well, stay away

Why do you take people's money before…

Why do you take people's money before…. Only joined couple days ago and awful experience. These casinos are getting more criminal day by day. Sent documents which are fine other casinos accepted them .Just nosy your not seeing my private bank account i sent you my business bank account other documen...

Absolutely SCAM company...Please…

Absolutely SCAM company...Please…. Absolutely SCAM company...Please everyone,if its the last thing you ever do stay away from this company!!!I was waiting for 50 free spins to appear after depositing the required amount only to be literally conned out of them!!Mike the customer service representativ...

Worst experience ever

Worst experience ever! I deposited £40 and got 50 free spins ,won absolutely nothing! had to close my account with them, never again I wud not recommend they are also not in the top ten best sites so please just stay away. Other complaints about not a single win in reviews as well Same automated ...