User Reviews

Agent Maya was very professional and…

Agent Maya was very professional and…. Agent Maya was very professional and helpful. Thanks.

I have great experience with your agent Maya…

I have great experience with your agent Maya…. I have great experience with your agent Maya,she is the best.

Great customer service

Great customer service . Spoke to a customer service agent via the live chat feature who was named Maya and they were very quick with the replies and very helpful and friendly.

Top service!

Top service!. Mohamed helped me verify my account and he made it super easy! This is a professional Gaming experience!

Nicole was great and solved my problem.

Nicole was great and solved my problem. Only annoyng thin on that chat conversation vas that A.I dude :)

Tremendously helpful and easy guidance…

Tremendously helpful and easy guidance…. Tremendously helpful and easy guidance for what I needed. Meave keep up the great work 🙂

One of the best casinos out.

One of the best casinos out.. I have been with Video Slots for many years amongst many other casinos.I love playing here,it has plentiful games I like,but why it is one of my top favorites is because the cash out is instant.I do wish they would add a few bonus promotions for loyal players now and ag...

After an initial couple of attempts…

After an initial couple of attempts…. After an initial couple of attempts with other live chats which proved frustrating, I finally got Mohamed who was very helpful and finally ensured that I could complete my withdrawal.

Was having a problem went online and…

Was having a problem went online and…. Was having a problem went online and spoke with Nicole, she was really helpful and talked me through what I need to do she had time and patience and helped me resolve my problem, thanks Nicole ☺️

Thank you to Cezary for great customer…

Thank you to Cezary for great customer…. Thank you to Cezary for great customer service when i thought i had a problem. Everything was explained clearly and instead of directing me where to go on the site he was able to sort out my documentation for me

The agent was quickly and very helpful

The agent was quickly and very helpful

Didn't receive my free spins from a…

Didn't receive my free spins from a…. Didn't receive my free spins from a jackpot wheel. Spoke to Thai, and he had my free spins added in no time. Quick and no hassle.

The agents is excellent! Thanks to Mohamed who helped me kindly👌🌹😊

The agents is excellent! Thanks to Mohamed who helped me kindly👌🌹😊. The agents is excellent, they deserves 🌹🌹🌹🌹

Helpful polite .sorted problem out…

Helpful polite .sorted problem out…. Helpful polite .sorted problem out quickly n effectively

Kaniwar

Kaniwar was excellent fast efficient friendly and very helpful. Had my issue cleared up in no time at all.

Maya was amazing on video slots…

Maya was amazing on video slots…. Maya was amazing on video slots customer service I hope to be able to come back and play on video slots your customer service is amazing and beyond

Thai reassured me that I was on the…

Thai reassured me that I was on the…. Thai reassured me that I was on the right track and videoslots have made the process so easy and i've asked for help numerous times. Great company.

Thai was very helpful thank you

Thai was very helpful thank you

I spoke with Erik from the video slots…

I spoke with Erik from the video slots…. I spoke with Erik from the video slots team and he was straight forward to the point very assuring and overall made my chat with him very easy and quick.

I spoke to Erik on live chat and he was…

I spoke to Erik on live chat and he was…. I spoke to Erik on live chat and he was very helpful and help with my query fast and reliable. Thank you so much

5 start

5 start The best casino on line for me I really recommend this . Thanks trab video slots

Best casino that I ever played

Best casino that I ever played. I'm completly shocked to see how low that casino is rated. Despite they don't offer their services in my country anymore that casino was the best casino experience ever. Lighting fast withdrawal, best promos , high variety of games. Highly recommend for anyone who ca...

Thank you Erik for very nice and…

Thank you Erik for very nice and…. Thank you Erik for very nice and professional treatment

Spoke to Nichole on chat she was very…

Spoke to Nichole on chat she was very…. Spoke to Nichole on chat she was very professional! Sorted my issue, the slots very good been paid good enjoy the games including roulette! Will be my go to now

Spoke to Nicole very efficient and…

Spoke to Nicole very efficient and…. Spoke to Nicole very efficient and friendly sorted within 2 minutes