User Reviews

Absolutely disgusting customer service

Absolutely disgusting customer service. Rude and even though they state 48/72 hours it's taken weeks to get a reply on more than 1 occasion. They closed the United Kingdoms site down and stole so many customers money and are giving duplicate email replies asking for the same information after sendin...

They refused to pay my original deposits.

They refused to pay my original deposits.. I made 2 deposits on April 10 (USD $95) and 1st of May (USD $30) $125 in total, I used this site until my account was limited so I wasn't able to place any more bets, therefore I decided to withdraw my money last May 11 After making multiple requests to th...

Shitty company

Shitty company, it’s been 4 weeks and still no money. I’ve sent the correct documents, but they keep giving different excuses all the time. They claim my bank returned the money – NOT TRUE. They complain about blurry images, ask for a new account – I only have one account. Suddenly, the chat says ev...

Withdrawals are slow and the dealer…

Withdrawals are slow and the dealer…. Withdrawals are slow and the dealer turns 21 17/20 times

I give a 3 star because the length of…

I give a 3 star because the length of…. I give a 3 star because the length of time for my withdrawal! Kept saying my bank card withdrawal failed and contact bank and after contacting bank the payment was never made both times! Received a bank transfer 3 days later, also if in the uk pragmatic games ...

Mr Green ignores deposit limits and refuses to return founds

Mr Green ignores deposit limits and refuses to return founds . Mr. Green Casino violated my rights as a player and demonstrated shocking negligence. Despite having a self-imposed deposit limit of €500/month, the platform allowed me to deposit nearly €8,000 — a clear breach of Irish law and their own...

If I could I would give 0

If I could I would give 0. Have sent countless id’s and verification and customer-support have said countless times that they would work on the problem and so on but they never reach back. Probably the worst customer support

Customer support actually helped me…

Customer support actually helped me…. Customer support actually helped me within minutes - huge plus! Won a little, withdrew, all good.

fancy,but...

fancy,but.... Mr Green tries to be all fancy, but it’s full of hidden fees and terms that make you wonder if it’s worth it. Chillistakes isn’t as flashy, but it’s way more straightforward, with a simple layout that gets you right into the game without any headaches.

Was never a great site but closed my…

Was never a great site but closed my…. Was never a great site but closed my account after years as soon as the other company took it over as I knew I'd zero chance of winning now.

Slow withdrawals

Slow withdrawals and slow Customer service

Ei kannata pelata siihen nettisivu

Ei kannata pelata siihen nettisivu. I got this money from Mr Green after withdrawing 2,770 after a terrible fight because their website had been renewed and I couldn't get this money with which I withdrew from there. First they said they would compensate for that but unfortunately they didn't compen...

Account blocked and funds seized.

Account blocked and funds seized.. Signed up, made a deposit and played. Went to cash out but was requested to send in verification documentation. As soon as I submitted all documentation, my account was blocked and so were my funds. Essentially, Mr Green took my deposits but blocked my account whe...

This is not a site to be trusted

This is not a site to be trusted - avoid at all costs

Worst customer service and very cunning…

Worst customer service and very cunning…. Worst customer service and very cunning system to loose everything. Whenever someone try to withdraw money, they will start showing excuses to persuade people to spend the money until balance is zero.

Mr Green accepted my £20 deposit 2…

Mr Green accepted my £20 deposit 2…. Mr Green accepted my £20 deposit 2 years ago and then shut my account without warning. It’s taken 2 years of threats and sending constant different versions of ID before they finally gave up on their pathetic scam to retain £20 and refunded it today. Avoid the si...

Caution stay away from this Site they are scammers

Caution stay away from this Site they are scammers. I got the welcome bonus and i bet 35x the bonus amount. They now refuse to pay my winnings because somewhere in the AGB they stated that you are only allowed to bet max 5 euro per Bet. Please stay away from this site you will thank me later

i can't log in.

i can't log in.. i have been having issues the past 1 week... I have really big trouble logging in now.. The annoying part - i really love MrGreen... I have written to support 3-4 times... It bugs

The odds are terrible

The odds are terrible. The odds are more than just against you, they dont even hide that they are taking your money. I lost 200kr in 5 minutes, by spinning some stupid machine, i only betted 5 kr pr spin. SO STUPID I WILL NEVER GAMBLE AGAIN.

The new mr green sucks

The new mr green sucks. It’s buggy, it’s slow, no app and the games are boring.

Mr. Green: “Let’s finally give our customers a modest win but then make it as inconvenient as possible for them to withdraw it! Yay!” :)

Mr. Green: “Let’s finally give our customers a modest win but then make it as inconvenient as possible for them to withdraw it! Yay!” :). It seems they make it purposely difficult to upload documents before withdrawing your winnings. I tried about 5 different documents (unsuccessfully) and when I co...

Biggest Scam

Biggest Scam. Cant withdraw when i win!

Be very careful

Be very careful. I will contact an attorney for my wife. She won 10 000 dk and they didn't approve yet. They say is a problem with small deposits and withdraw. Nothing true . They become scammer. I give them 2 days and after they will speak with my attorney and the consumer protection authority. ...

Kan IKKE anbefales..

Kan IKKE anbefales... Mr.Green har selv bedt om en anmeldelse efter et mildt sagt tvivlsomt forløb. Dét har de fået - det bliver her gengivet på engelsk. This qualifies as the worst experience I've ever had with a company that I initially expected to trustworthy . I've explained my issue on chat 2 t...

I have same issue

I have same issue - waiting for my money - I have verificify everything and Got approval - I Will reviwe Them ever Day ontill they send my my money - dont go there - so sad