User Reviews

Recently its been extremely poor…

Recently its been extremely poor…. Recently its been extremely poor betting site.. certain race meetings there no form no jockies info nothing only the name and price .. very very poor for the customer

Not the best

Not the best . A confusing site not the easiest to navigate through the Horse racing section difficult to follow with no form and no BOG, lots of meaning less offer's

Easy to navigate quick withdrawals…

Easy to navigate quick withdrawals…. Easy to navigate quick withdrawals plenty of choice

Put two bets of £10 and not received my…

Put two bets of £10 and not received my…. Put two bets of £10 and not received my £50 free bets

Easy to use and fair with bonuses.

Easy to use and fair with bonuses.

Slots/Betfred Application

Slots/Betfred Application . Updating my review on the slot games and would not recommend here to play I can honestly say I've played for multiple days at a few hours a session, I or anyone would expect something big after multiple days of playing, i have not been able to make a profit or get close t...

Signed up, got nothing cant speak to live chat

Signed up, got nothing cant speak to live chat. Signed up, deposited what was required and for the 1st time and not only are the games extremely unrewarding, my free spins were not credited. If I go to the promotions section of the app/website, its still telling me to deposit money AND sign up in or...

You lead to believe if I signed up…

You lead to believe if I signed up…. You lead to believe if I signed up deposited £10 played on spins and then I’d be awarded 200 free spins that is a lie

Not a happy customer.

Not a happy customer.. I was a regular user of there mermaid slots game. I have been spending a lot of money on it and have not gotten many features. That's not the issue. The issue was when I finally got the 10x multiplier the game crashed and I didnt get me spins. Also there customer service chat ...

Don’t pay out

Don’t pay out. Hard to get your money.

I had to wait 3/4 of an hour for online…

I had to wait 3/4 of an hour for online…. I had to wait 3/4 of an hour for online chat when it said 22min.

Still haven’t give me my welcome bonus

Still haven’t give me my welcome bonus

lingfield

lingfield. it's most frustrating having various form guides withheld every day...i know its a contractual issue but betfred needs to sort it snd fast because you will lose many customers to other sites

Ongoing offers for existing customers

Ongoing offers for existing customers. I’ve been betting with Betfred for many years. I regularly make use of their offers and free to play games. I love playing goals galore when I remember at weekends. They’re actually the only bookmaker I use now.

Takes a while for payouts and free spins

Takes a while for payouts and free spins. Completed a promotion and still haven't received the free spins. No way to track progress or anything

Being logged out while watching live…

Being logged out while watching live…. Being logged out while watching live commentary is poor.

Very good account laid out well user…

Very good account laid out well user…. Very good account laid out well user friendly and got my bonus

The website is so easy to navigate.

The website is so easy to navigate.

Good for cash outs which many bookies…

Good for cash outs which many bookies…. Good for cash outs which many bookies don’t dc

Poor customer support

Poor customer support . Considering this is such a well known organisation, the standard of customer support is terrible. The working hours of the live chat facility is limited and if you try to email them directly (after spending a long time googling the email address), you eventually receive a re...

Misunderstood and didn't receive spins…

Misunderstood and didn't receive spins…. Games are great website and app are awesome, customer service is good but the sign up promotion for games misunderstood and didn't receive the 200 spins even though I did everything apart from deposit within 30ndays thought it was deposit within 30 days of ...

There is a change in the site which…

There is a change in the site which…. There is a change in the site which after an hour or so of gameplay they tell you that youve been playing for a long time if you continue to play after a short while you are forced to do a 1 hour play break i do also think that because of this the slots have be...

Put the jockey s and trainers in the…

Put the jockey s and trainers in the…. Put the jockey s and trainers in the race card not just blank

The best bookies by a country mile

The best bookies by a country mile . Fair games, fair odds. good experiance. the best by far

First impresssions

First impresssions. Easy to use app very impresssed