User Reviews

They took my money hostage after I won…

They took my money hostage after I won…. They took my money hostage after I won and tried to make me jump through hoops, $280 that is rightfully mine is being held up

Avoid these scammers like the plague

Avoid these scammers like the plague. They pay to advertise 100 free spins on other websites, then refuse to honour them, saying they don't have any current offers. Then they close your account if you try to discuss it with them. Absolute scum.

Avoid this company if you ever expect…

Avoid this company if you ever expect…. Avoid this company if you ever expect to get a payout. They are very happy to take your money but don't like giving it back. I spent over 6 weeks constantly contacting them on live chat, sending documents etc. Every time I was told everything was OK and the pa...

These Parasites stole 2000 in…

These Parasites stole 2000 in…. These Parasites stole 2000 in withdrawals. Then the Parasites blocked access to my account. Classy outfit. Stay away from these guys.

gone down hill

gone down hill, they make you go through hoops to get your money out if you win first time, then they have the cheek of taking a quid to get money fast (it aint fast) then they restrict your account cause you are with one of there sister companies, and now all there free bonus daily drops are no lon...

I’m tryin to withdraw funds for 9 days…

I’m tryin to withdraw funds for 9 days…. I’m tryin to withdraw funds for 9 days and keep being told the same story. That my bank are rejecting the payment which they are not. Each time I ask where my funds are they magically appear back in my mr green account. 3 days ago I was told that the problem ...

Worst casino ever

Worst casino ever 800 spins in hot scatter and no bonus, how is this even possible.

I won 300 euros and when I tried to…

I won 300 euros and when I tried to…. I won 300 euros and when I tried to withdraw my money they blocked my account. I sent them all my documents and after that they opened my account. After withdrawing all my money from my account they blocked my account again. Total scam company!

Scam

Scam. I would not recommend this site...i wss self excluded with william hill and after a while i open an account with mr green...i made my 1st deposit and i won 160£ and after one hour they blocked the account for breaching the terms and conditions.I wait for 3 weeks to get the refund and no answer...

Con artists, thieves and criminals

Con artists, thieves and criminals. Mr green have continued to pay a withdrawal for over two weeks despite admitting no valid grounds to do so. They have had all documentation requested and ample opportunity to do so. Their support staff are rude condescending patronising arrogant and completely un...

Mr green good company up to now …

Mr green good company up to now …. Mr green good company up to now ?anyone had a problem with alto roulette yesterday between 5 am and 5 30 had the number come up!! took my money then didn't pay out . told by email nothing wrong with software , ask me for screen shot clearly not just me wi...

Zero stars

Zero stars. Had a couple hundred win and account blocked without warning after withdrawal. Tried for 3 weeks to get unblocked to no avail. Pointless them having an online casino.

Joined up,deposited 100 pounds .played…

Joined up,deposited 100 pounds .played…. Joined up,deposited 100 pounds .played for half hour .. had 110 pounds in bank . It froze and told me my account blocked .i have played lots of sites for years and this has never happened to me . Dont waste your time trying to contact them its just automated ...

My bank sent them 3 payments and this…

My bank sent them 3 payments and this…. My bank sent them 3 payments and this website only added two payments and the 3rd (value) £60 was never created onto my account. The customer service department is a big fat JOKE, you will NEVER resolve your issues. They will scam you! mrgreen.com

I set an account up and deposited 110…

I set an account up and deposited 110…. I set an account up and deposited 110 they then cut me of half way through playing I couldn’t log back in! I went on live chat and was informed that my account had been closed absolute scamming site!!! Let you spend money then cut you dead absolute discrace!!!...

Please avoid it … after reading review…

Please avoid it … after reading review…. Please avoid it … after reading review it happened to me too …. Won 310 euros and after withdrawing account blocked and already sent more than 10 documents including a selfie holding my ID. They come back to you saying they need more documents.

Avoid avoid this is a scam I've first…

Avoid avoid this is a scam I've first…. Avoid avoid this is a scam I've first time deposited around 100 and they blocked me no win no bonus nothing scammers they steal your money avoid do not deposit on this account

Withdrew nearly €5000 and my account…

Withdrew nearly €5000 and my account…. Withdrew nearly €5000 and my account was blocked and was told will be emailed about it but what I’ve read about this site don’t hold my breath on it

Absolutely disgusting experience

Absolutely disgusting experience, first time using this site and trying to withdraw my winnings, resulting in an automatic block, I have sent every document known to man and been on live chat 5 times and keep being fobbed off with one excuse after another, clearly a scamming site!

Don’t go near this scam company

Don’t go near this scam company. Deposited £200 yesterday after a few checks started playing low stake roulette after three spins, account blocked. Still had £200 when blocked. Been on to live chat four times now with, it’s been escalated to our finance team and your money is safe, rubbish! I’m goin...

MR Green A Brand Based Upon Deception

MR Green A Brand Based Upon Deception. I self excluded due to issues I have with gambling. I rejoined without any security checks and deposited thousands. I won a few hundred and went to withdraw, and they blocked my account. So having told me I could not withdraw my winnings, as I was self excluded...

Terrible customer service

Terrible customer service, take such a long time to reply and there is no email!

Total SCAM company

Total SCAM company. Total scam company. I set an account up on a Sunday, deposited over £100. Won 300 so did a £300 withdraw. After not receiving any winnings In my bank i tried to log in and my account was blocked. I spoke to the online chat for Mr Green Casino every day for 2 weeks, they assured m...

Stay away

Stay away. I created an account for the first time and deposited and won some money, immediately after I won they blocked my account. I contacted support and they said I self excluded on a sister company so they blocked me. I said fine refund the money in the account at least the one I deposited.It’...

I signed up a few days ago deposited…

I signed up a few days ago deposited…. I signed up a few days ago deposited £25 without bonus won £111.50 sundenly i am kicked off saying account suspended so i try to log back in with no luck, i open chat with customer service they said my account is closed because i self excluded on another site. ...