User Reviews

Joined up,deposited 100 pounds .played…

Joined up,deposited 100 pounds .played…. Joined up,deposited 100 pounds .played for half hour .. had 110 pounds in bank . It froze and told me my account blocked .i have played lots of sites for years and this has never happened to me . Dont waste your time trying to contact them its just automated ...

My bank sent them 3 payments and this…

My bank sent them 3 payments and this…. My bank sent them 3 payments and this website only added two payments and the 3rd (value) £60 was never created onto my account. The customer service department is a big fat JOKE, you will NEVER resolve your issues. They will scam you! mrgreen.com

I set an account up and deposited 110…

I set an account up and deposited 110…. I set an account up and deposited 110 they then cut me of half way through playing I couldn’t log back in! I went on live chat and was informed that my account had been closed absolute scamming site!!! Let you spend money then cut you dead absolute discrace!!!...

Please avoid it … after reading review…

Please avoid it … after reading review…. Please avoid it … after reading review it happened to me too …. Won 310 euros and after withdrawing account blocked and already sent more than 10 documents including a selfie holding my ID. They come back to you saying they need more documents.

Avoid avoid this is a scam I've first…

Avoid avoid this is a scam I've first…. Avoid avoid this is a scam I've first time deposited around 100 and they blocked me no win no bonus nothing scammers they steal your money avoid do not deposit on this account

Withdrew nearly €5000 and my account…

Withdrew nearly €5000 and my account…. Withdrew nearly €5000 and my account was blocked and was told will be emailed about it but what I’ve read about this site don’t hold my breath on it

Absolutely disgusting experience

Absolutely disgusting experience, first time using this site and trying to withdraw my winnings, resulting in an automatic block, I have sent every document known to man and been on live chat 5 times and keep being fobbed off with one excuse after another, clearly a scamming site!

Don’t go near this scam company

Don’t go near this scam company. Deposited £200 yesterday after a few checks started playing low stake roulette after three spins, account blocked. Still had £200 when blocked. Been on to live chat four times now with, it’s been escalated to our finance team and your money is safe, rubbish! I’m goin...

MR Green A Brand Based Upon Deception

MR Green A Brand Based Upon Deception. I self excluded due to issues I have with gambling. I rejoined without any security checks and deposited thousands. I won a few hundred and went to withdraw, and they blocked my account. So having told me I could not withdraw my winnings, as I was self excluded...

Terrible customer service

Terrible customer service, take such a long time to reply and there is no email!

Total SCAM company

Total SCAM company. Total scam company. I set an account up on a Sunday, deposited over £100. Won 300 so did a £300 withdraw. After not receiving any winnings In my bank i tried to log in and my account was blocked. I spoke to the online chat for Mr Green Casino every day for 2 weeks, they assured m...

Stay away

Stay away. I created an account for the first time and deposited and won some money, immediately after I won they blocked my account. I contacted support and they said I self excluded on a sister company so they blocked me. I said fine refund the money in the account at least the one I deposited.It’...

I signed up a few days ago deposited…

I signed up a few days ago deposited…. I signed up a few days ago deposited £25 without bonus won £111.50 sundenly i am kicked off saying account suspended so i try to log back in with no luck, i open chat with customer service they said my account is closed because i self excluded on another site. ...

1 month and my withdraw still not…

1 month and my withdraw still not…. 1 month and my withdraw still not sorted, absolutely shocking customer service.

Did not honour the promotion bonus

Did not honour the promotion bonus. Did not honour a promotion bonus and Mr Greens customer service team via live chat and a 'no reply' email response seem intent in circling around the promotion that I'm talking about, instead quoting t & c's from another promotion. Basically it looks like false pr...

Deposited money with this company and…

Deposited money with this company and…. Deposited money with this company and after I deposited my account was suspended. Due to links with William hill. Understandable. But yet still to get my money back it’s been two weeks. Live chat they just say the same thing it’s with our finance team you will...

MOST TRASH CASINO EVER NEVER ENJOYED…

MOST TRASH CASINO EVER NEVER ENJOYED…. MOST TRASH CASINO EVER NEVER ENJOYED ANYTHING ON THIS TRASH SITE JUST TOOK MY 10USD FOR FREE AND LEFT. BUT MY FRIEND PLAYED BLACKJACK AND DID EVERYTHING MATHEMATICALLY RIGHT AND STILL LOST HIS 10USD. 100% THERES NO WAY THAT WASENT RIGGED (GREENJACK was the site...

NEVER EVER USE THIS COMPNAY

NEVER EVER USE THIS COMPNAY On the 27th of October i signed up and deposited £30. I started to play 20p roulette, around 10 minutes later a message popped up saying my account would be closed. I contacted customer support and they said it was because I had closed my account in the past. I’m still w...

Scammers - stay away please

Scammers - stay away please. Unfortunately this company are scammers, I have tried to withdraw 50 pounds and my withdrawal had been put on hold. After contacting live chat I was asked to verify my ID and address which I did after uploading documents to a jumio link provided, nothing happened though....

Very poor customer service

Very poor customer service. Was asked to send a bank statement to confirm who i am. I did this and asked when my refund will be issued. I was completly ignord and had nothing. Do not play with them. Costomer service is a joke. No help.

Worst online casino in the world.

Worst online casino in the world.. Might aswell just throw your money in the trashbin, cause you wont win anything at this crappy site, 150$ used to spin around 600 times, and 99% of them was just deadspins, didnt even make a reaction in the basegames. 100% scamsite

If I could give 0 stars I would signed…

If I could give 0 stars I would signed…. If I could give 0 stars I would signed up for them to then block my account telling me to contact customer service iv contacted them around 40 times and they give the same excuse telling me the payment team was sorting my payment out to check my email still n...

Worst ever casino

Worst ever casino, and just forget if they owe you refund. They don’t look into your mental health or state, I urge the appropriate authorities to investigate this scam company. Put me in hell waiting for my refund , and still waiting with no form of communication, and the live chat playing with my ...

Signed up for the first time last night…

Signed up for the first time last night…. Signed up for the first time last night deposited a fear bit didn't win much but its the luck of the game that's why it's called gamble... BUT when you go back on put you in bonuses BUT doesn't pay out anything one of the worst sites I have been on by far

Robbing c*nts

Robbing c*nts. I deposited £20 into my account and was going to use that to mess around on some slots or something. As soon as the money left my bank, I got kicked out of my Mr Green account. When I tried to log in it said my account was locked and needed some verification and to contact support. I...