User Reviews

Hi im new to the site and asked to…

Hi im new to the site and asked to…. Hi im new to the site and asked to verify my account after depositing 320€. I deposited another 10€ and was able to withdrawl straight after without verifying my account so I put 40€ in and am now at 310€ I chatted through live chat last night now it won’t give m...

Waiting for my account of 9 years to be…

Waiting for my account of 9 years to be…. Waiting for my account of 9 years to be unfrozen.

Brilliant site im having an issue…

Brilliant site im having an issue…. Brilliant site im having an issue nothing to serious, but have been told it will be sorted shortly so David one of there agents seems very positive and helping me he assured me so all good .

Can't seem to get verified

Can't seem to get verified. I have tried depositing money onto the app multiple times and every time it tells me that I can't be verified. I have contacted online support and sent them all of my documents but still am not verified. This has been an ongoing issue for several months now.

Hello

Hello. Hi, I am starting to not have fun on pokerstars. Constantly getting turned and rivered. This would be ok, if it turn it happened the other way around nearly as much. It has been my favorite platform for years, but my faith is starting to wane.

The system of odds is terrible and slow…

The system of odds is terrible and slow…. The system of odds is terrible and slow software

I think you need tô offer more mtt…

I think you need tô offer more mtt…. I think you need tô offer more mtt options. Regulars and ko. Also the mobile Android app needs improvement. Also the rewards system needs improvement.

The rewards program

The rewards program. It only serves high rollers. I bet low because I don't have a lot of money. In fact I would appreciate if you gave me some dollars so I can increase my betting volume.

You should give more rewards to old…

You should give more rewards to old…. You should give more rewards to old players,I am a player for about 10 years .

very cool support service

very cool support service. they helped me solve the problem quickly.

I just really have to thank pokerstars…

I just really have to thank pokerstars…. I just really have to thank pokerstars and the other greedy operators like GG who constantly put up the fees and rob from players. For using bots, gathering our date and using rigged RNGs. I want to thank you!! Straight from my heart in the UK....Because of t...

Gamification novelty wears off

The gamification approach with the adventure universe was innovative when they launched. Earn trophies and unlock rewards as you play. Unfortunately the novelty wears off quickly.

From Salford shop to major bookie

Fred Done built this from a single shop in Salford. Now one of the biggest UK bookmakers. UKGC licensed. Trustworthy but the online casino could use more game providers.

Casino.guru 9.8 Very High

Very high Safety Index of 9.8 from Casino.guru. Terms and conditions reviewed — no rules or clauses viewed as unfair or exploitative. One of the safest casinos on the web according to methodology.

Entain group strong sportsbook

Part of Entain Group which also runs Coral, Ladbrokes, partypoker. Multiple licences. The sportsbook is strong especially for European football. Casino side is average.

Decent casino good Nordic odds

Casino side is decent with good provider selection. Sports betting odds are competitive especially for Nordic leagues. Withdrawals to bank take 3-5 days which is acceptable.

OK for early payouts only

Okay sportsbook for early payouts, that is about it. The live feed during games is ridiculously slow and usually wrong in an effort to keep cashouts low. Only bet ML on 365.

Tight cash games shark tank

Cash games incredibly tight — flop percentages in single digits at some tables. Aquarium resembles a shark tank rather than goldfish ponds of the poker boom. Good for tournament players, tough for casual cash.

Reasonable but modest welcome

Deposit 10 pounds, get 50 free spins on Big Bass Splash at 10p per spin. Wagering requirements are reasonable. Not the most generous welcome offer but transparent terms.

GGPoker competition heating up

PokerStars has been trying to regain glory since GGPoker overtook them in 2021. Cash game traffic declining but tournament scene still strong. Flutter integration ongoing. Still biggest name in online poker but facing real competition.

Decent graphics weak promos

Pretty good graphics though it usually errors on the first 1-2 attempts at any slot. Always works after a couple tries. Promotions not really there — geared more towards poker than casino.

MGM owned multiple licences

Part of MGM Resorts since 2022. Multiple licences including MGA, UKGC, Swedish Gambling Authority. Good selection of providers including NetEnt, Microgaming, Play n GO. Solid but not exceptional.

King of Mobile justified

Self-proclaimed King of Mobile Casino and the claim is justified. Mobile app is genuinely excellent — fast, clean, well-designed. Desktop site is good too but the mobile experience is where they shine.

90s slow app unreliable

Website is like running on 90s AOL version. So slow. They are way behind other betting sites. When it works it is fine but there is always a problem. The app is unreliable.

Wheel of fortune stops paying

Tried the daily wheel of fortune. First two days won free spins. From the following week — probably because I did not deposit — for ten straight days the wheel gave me nothing. Designed to incentivize deposits.