User Reviews

Technical issues within games DON'T play

Technical issues within games DON'T play. Absolutely waste of your time & money. Reported a game due to over spinning, the game wouldn't stop spinning had to click out and go to the lobby for the game to close , went back into the game and it was still spinning. Also in game playing the message al...

I have been a member of this site for…

I have been a member of this site for…. I have been a member of this site for well over 5 years, my play style is as follows, deposit £40 and spin at £1 per spin. this month I have paid in hundreds of pounds and its only the 10th of the month, there is a box bonanza promo active and i noticed i was ...

Scam company

Scam company, they withhold winnings and ask for ID then close your account with no reason. Do not use this site unless you want to lose money

I wouldn't go anywhere near this…

I wouldn't go anywhere near this…. I wouldn't go anywhere near this company. They lure you in with their offers, then they shut my account and won't give me my money back unless I send them all sorts of stuff. Like photographic ID (such as a passport or driving licence) in the form of a selfie, show...

Constant Site crashes Shocking Bonus wins

Constant Site crashes Shocking Bonus wins. Would be in the middle of a game having maybe played for 20 mins or so on the same game spent £40+ only to be kicked out apparently for inactivity even although I'm in the middle of a game happened at least 3 times in less than a couple of hours it can be ...

Same slot RTP is different than other sites

Same slot RTP is different than other sites. wish I could give 0 stars, only gave it 1 star because of quick withdrawal and deposit. I played same slot game as other website, virgin games seems to have lower RTP in 1000 spins than other sites. I have only gotten 2 bonus game with payout of no more t...

No help for addictions

No help for addictions. This happened around 3-4 years ago, depositing more and more money each day, but no help on the self exclusion front. They should of taken a look and thought "hmm, depositing alot more than usual" but nothing! scum bags

The site has become an absolute joke so…

The site has become an absolute joke so…. The site has become an absolute joke so half a dozen players mainly bots will win all day everyday on bingo, should anyone raise this the bot will appear in chat as the Host disappears obvious it is the host. One host admitted buying max tickets by accdent w...

Won £250 and they refused to pay me out. SCAMMERS

Won £250 and they refused to pay me out. SCAMMERS. I deposited £20 off my friends Apple Pay on my Virgin games account because my phone was broken and won £250, when I withdrew the money they’ve not paid me out and closed my account. I told the live chat team the situation and they’re telling me you...

Not for the slots are to much…

Not for the slots are to much…. Not for me the slots are to much controlled and the daily prize picks are a waste of time been doing them for months now and thay will only let you get 5 free spins and you don't win on them

I had 55p on my account played a 10p…

I had 55p on my account played a 10p…. I had 55p on my account played a 10p game and was only allowed to spin 3times when ot said I had no money left 3spins at 10p per spin is 30p so I feel robbed and dont trust putting anymore money when it just sucks all the money without a win to withdraw and I'...

AVOID at all costs!!!

AVOID at all costs!!! . AVOID AVOID AVOID!!! If I could give this site 0 I would! Deposited £40 and Won £750 then £350 withdrew absolutely NO PROBLEM was in my account the next day! So deposited again £50 won £3850 from jackpot king royal pot! First time I’ve ever won that was over the moon!!! With...

Absolute garbage games are laggy never…

Absolute garbage games are laggy never…. Absolute garbage games are laggy never got my welcome bonus and I played the bingo bought 30 tickets 4 times and won nothing the win ratio is garbage avoid at all costs con artists I have excluded myself from this site

Joke

Joke. This is possibly the worst site I have ever came across just to £800 without one half decent win or bonus site needs closing down DO NOT PLAY

This site is a very horse site

This site is a very horse site I can’t say bad words, but they need too many bad words that. Please close this company just scam people take the money and when they’re winning some money when they try to withdraw is impossible they said it’s not much with them name or they said something bullshit l...

One of the biggest scam sites around

One of the biggest scam sites around. Please avoid this scam of a site far better options out there for gambling all they do is take take and take they literally give nothing back yes I know it’s gambling and ur gonna lose most of the time but when u lose every time that’s a different matter don’t p...

You can give these details to the merchant and they shall be able to track the payment and process an immediate refund to you. 26/08/2025 VIRGIN GAMES CD 0838 24AUG25 20.00 Acquirer reference number-

You can give these details to the merchant and they shall be able to track the payment and process an immediate refund to you. 26/08/2025 VIRGIN GAMES CD 0838 24AUG25 20.00 Acquirer reference number-. I bin gambling for 15 years and I never seen company as bad . Poker tables got bots every big pop ...

what a con.Branson must be licking his…

what a con.Branson must be licking his…. what a con.Branson must be licking his lips when hes sees how much money hes stealing off people.This casino is a total rippoff and ran by a bunch of assholes.

Dead spins

Dead spins. This site should be reported - it impossible to get on bonus on secret of the phoenix,and I mean impossible - if you want dead spin after dead spin - then this is the site for you - virgin games what have you done to your site

Worst pay out games ever

Worst pay out games ever. I'm sticking to lottomart. At least they are genuine. This site isn't fair at all. Robbers. Don't even bet on here. You might as well just give them your money. Very poor.

Playing on this site just now and was…

Playing on this site just now and was…. Playing on this site just now and was winning it was good but then all of a sudden the page wouldn't load. Managed to get it back on then all of a sudden couldn't get a win on any spin I done no matter what game it was. Horrible slimy tactics again by these co...

Absolute terrible gambling…

Absolute terrible gambling…. Absolute terrible gambling site....before you waste your money on some horrible man with a girls beard ....go to 32 red or Grosvenor casino....much better... gambling should be about fun but the only fun generated here is how much they can theive from you to operate anot...

The worst service I’ve ever had !! Useless

The worst service I’ve ever had !! Useless . The worst service I’ve ever had !!!

PLEASE PAY ATTENTION

PLEASE PAY ATTENTION THIS GAMING SITE IS A SCAM, this is how they work , the other players are not actually players they are people who are employed by the company and use their own profile and username to play the games and they always make sure they win the top prizes on every game especially bin...

Surely the worst of them all?

Surely the worst of them all? Play our daily free game whereby we will give you 10p per week...then on the 7th day you can have an additional 28 free picks! Oh we forgot to mention your weekly board resets before you use the 28 free picks. Brilliant. No thanks, bye.