User Reviews

Absolutely thieves this site

Absolutely thieves this site. Deposited over a grand no wins no bonus. Contacted them asked them what's the rtp they said it's 83% rtp when on the actual game info it's said 93%rtp. They have mis lead us all we need to make complaint to the big organisations to crack them down . If I knew that they ...

Initially liked the games but giving 1…

Initially liked the games but giving 1…. Initially liked the games but giving 1 star for horrendously irresponsible gambling tools. 1 month wait to lower my daily limit. The default for daily limit is &10,000 to give you false sense of what’s right. The £10 option hidden at the bottom. Couldn’t even...

Absolute cesspit of a site

Absolute cesspit of a site . HAND ON HEART, AVOID THIS CESSPIT OF A SITE!!! Ever since Ballys acquired virgin games they have turned into a shit zone. You can literally play through 1000 consecutive spins without so much as a 5r return. Its the same shit every time regardless of game. I've took ...

Won 1500 and they are refusing to let…

Won 1500 and they are refusing to let…. Won 1500 and they are refusing to let me withdraw where is the regulator monitoring these sites worse than the mafia these shower avoid at all costs

Please do not waste your time on this…

Please do not waste your time on this…. Please do not waste your time on this site. Terrible customer service and untrustworthy. Much better sites out there . Lies and thieves

Genuine review first hand experience of…

Genuine review first hand experience of…. Genuine review first hand experience of using the site not fit for gaming spent thousands at very low stakes on lots of their games hardly ever see any features let alone get them to land and even when they do it os always the minimum win completely rigged ...

Used to be a good site to play on but…

Used to be a good site to play on but…. Used to be a good site to play on but now wins of any significant amount are very rare. Customer service seems programmed to respond to queries with a pre prepared essay on RNG'S and RTP. Was playing a slot game earlier in the week when a new feature just app...

CRIMINALS AND FRAUDSTERS BEWARE

CRIMINALS AND FRAUDSTERS BEWARE ALL WAS GOOD UNTIL I WANTED TO WITHDRAW NOW 2 DAYS OF WAITING FOR PAYMENT VERIFICATION TO BE TOLD IT WAS DECLINED AND MY ACCOUNT WAS UNDER REVIEW THIS WOUKD TAKE 3 days. 8 DAYS LATER NO EMAIL NO MONEY NO TIME FRAME FOR THEIR PROCESS AND I HAVE TO WAIT £1200 STOLEN A...

RTP doesn't exist here

RTP doesn't exist here, it's just take take take, the odd win of minimal ammounts if you get lucky, No money to be made nor fun to be had here

Never win stay clear unless you want a…

Never win stay clear unless you want a…. Never win stay clear unless you want a bad experience. Just read the reviews.

Avoid at all costs.Took hundreds off of…

Avoid at all costs.Took hundreds off of…. Avoid at all costs.Took hundreds off of me and hardly got anything back.Used to win on the roulette but even that,s changed.Don,t even bother with the bingo.

Awful site

Awful site. If you want to get rid of some money quickly this is the site for you,,doesn't even let you have a decent run for your money never mind win anything,,awful just awful,,,,please don't respond with the usual rubbish of "all our games checked by independent assessors",,cos that's rubbish as...

Again this site is having issues which…

Again this site is having issues which…. Again this site is having issues which I have reported constantly being told different things to fobbed of my issues ive never received any rewards for any promotion and deposit for any things I have wagered over the amount but nothing I have complained about...

played video poker

played video poker, worked out they add £1 to every game as a side bet. Even after I disabled it, it automatically re-enabled itself and took £1 extra per hand. Told customer services, and was fobbed off with excuses. Don't think I'll be returning to this organisation. Thanks for the fun whils...

Do not waste your money.Do not win…

Do not waste your money.Do not win…. Do not waste your money.Do not win anything and trying to close your account is i massive Misson. Virtual customer service which is absolutely terrible

Started off on a good note with virgin…

Started off on a good note with virgin…. Started off on a good note with virgin slots me and my partner was getting good game play for are money some time win but also lose. Bit of give and take but now it's just take take take not won a penny for months now. But they will just say your on a losing...

I don't recommend anyone to play

I don't recommend anyone to play Wirgin games There are no winnings. They just suck my money and I don't win anything.

Nasty staff they are leaches it's hard…

Nasty staff they are leaches it's hard…. Nasty staff they are leaches it's hard to win with there fixed games tried to speak to them about it and they blocked my account avoid this site at all costs

I put £100 and won nothing not even a…

I put £100 and won nothing not even a…. I put £100 and won nothing not even a pound...stay away from these thieves...

With hold ur money for no reason don't…

With hold ur money for no reason don't…. With hold ur money for no reason don't play this caaio

Honestly don't waste your money

Honestly don't waste your money, these are cons and you'll loose so much more than you will ever get back! Games are computer rigged and designed to make you think you're winning but you'll see how much you end up loosing. Play the lottery, better way to gamble your money with bigger chances to win ...

Gamesys Group (Monopoly Monopoly & Virgin Games Breached Self-Exclusion and Payment VerificatioCasino and…

Gamesys Group (Monopoly Monopoly & Virgin Games Breached Self-Exclusion and Payment VerificatioCasino and…. Gamesys Group (Monopoly Casino and Virgin Games) allowed my debit card ending in 1886 to be used on an account not registered to me while I was actively self-excluded via GAMSTOP. Complaint R...

Why give me free spins then not let me…

Why give me free spins then not let me…. Why give me free spins then not let me use them

Want bank statements

Want bank statements . I have been with virgin games for many happy years and have played with thousands of pounds never beyond my means however just lately they have given me a spend limit they say I need show bank statements to up my limit they used to be the best but now the customer service team...

No stars

No stars, what a joke this is not run by vigin. Its a scam site, stay away from it, that way it will go bust and won't be able to scam people anymore, This sit is run by ballys not virgin pretty sure that's against the law, as virgin isn't working with them 🤔