User Reviews

They closed my account after 1 year of…

They closed my account after 1 year of…. They closed my account after 1 year of gambling i didn't have any problems now they asked for all documents which I was willing to do now they want me stand outside my address holding my passport and take a selfie am nearly 70 btw

I have literally evidence of the site…

I have literally evidence of the site…. I have literally evidence of the site taking £270 on £1 spins with out landing any bonus what so ever or wins at all. Screen record every game you play guys it gets you the evidence you need. Won’t ever give them money again they’ve been fined before REPORT gu...

£180 on big bass splash and not one…

£180 on big bass splash and not one…. £180 on big bass splash and not one bonus , this site should be shut down

Just had my very first instance of pure…

Just had my very first instance of pure…. Just had my very first instance of pure scam BS Played slots on mobile - everything going fine, triggered the bonus on the £1 stake, got to do at least 14 spins out of 15 and on the 15th spin - i triggered the extra bonus event and the money was going to be...

Games constantly crashing and poor…

Games constantly crashing and poor…. Games constantly crashing and poor service all around!!! Ongoing for months too

Absolutely atrocious experience with…

Absolutely atrocious experience with…. Absolutely atrocious experience with Virgin Games. I deposited, played, and won a grand total of £17—tried to withdraw it, and they immediately locked my account. They demanded endless documents, including a selfie with my passport, a photo of my card, and ev...

I know the games are there to suck your…

I know the games are there to suck your…. I know the games are there to suck your money, however this is by far the worst website for RTP

Now we all know the house has the edge…

Now we all know the house has the edge…. Now we all know the house has the edge and we play slots for a bit of fun nothing serious and there’s typically as 80-90% Payouts typically with slots…Not virgin.on there awful Big bass exclusive slot game I played through £20 and got 11p return it just kept ...

Restricted account when suits them

Restricted account when suits them . Played on virgin games site for bout 8 years, found them to be fare during that time, resived regular phone calls offering promotions, even once resiving gift , every week I had good rewards on their free games, not once in 7 years did i not get good reward, ...

Totally scam apply these website can…

Totally scam apply these website can…. Totally scam apply these website can never pay you out leave game payout features nothing nothing

Be very carefull of betway don't…

Be very carefull of betway don't…. Be very carefull of betway don't deposit money they took my r100 that iv deposit and the r65 that iv won they are thieves there is no live chat or any agents to help you I just warning you they blocked ma after I deposit and won

This damn company is a scam.

This damn company is a scam. I downloaded it 2 weeks ago. Uploaded documents and deposited money. They locked me out immediately after depositing money. 2 weeks of calling and emailing and chat assistance to no resolution at all. Account locked till now. They kept promising 24hrs then 48 hrs. It's b...

My issue is STILL unresolved

My issue is STILL unresolved. This company has stole my money, do not trust them with a single penny. I am now having to involve my bank who will open a case with them as they have scammed me. They do not reply to you or resolve any issues, absolutely horrible horrible company

Live casino bet rejected but no refund as yet

Live casino bet rejected but no refund as yet . Well feeling disappointed with written this review as love playing on this site and have won alot of money and withdrawal have been within 24hours on large amounts. All the bad reviews on they dont pay out is unfair as they do as fast as they can and d...

SUPPORT AND WITHDRAWS

SUPPORT AND WITHDRAWS. A few days ago, I wrote a review, and they sent me an email telling me what steps to take. I followed them, but they still haven't processed my withdrawal. I replied to the email they sent, and once again, the bot responded. I have two pending withdrawals of more than €50 that...

I have been waiting over FIVE MONTHS…

I have been waiting over FIVE MONTHS…. I have been waiting over FIVE MONTHS for Betway to settle the bets on my account, and this situation has become completely unacceptable. I placed my bets in good faith on major football and tennis leagues on 13 September. The events concluded long ago, yet my ...

Betway Terrible Experience ! Not paying me for 18 days now !

Betway Terrible Experience ! Not paying me for 18 days now !. Hello , I deposited 1200€ into my Betway account and i menage to make it 1736€ . I request withdraw on 26th of January , the same payment method which i deposited with and the withdraw never arrived i asked them 100 times on chat then th...

DONT PLAY BETWAY CASINO!! MISSING WINNINGS,TERRIBLE CUSTOMER SERVICE

DONT PLAY BETWAY CASINO!! MISSING WINNINGS,TERRIBLE CUSTOMER SERVICE . Won £ 20 on free spins for the game to show error message then when when I leave the game no money to been seen will never deposit again, for them to email me telling me i have used my free spins yeah you didn't payout the winnin...

I signed up with Betway and was…

I signed up with Betway and was…. I signed up with Betway and was electronically verified. I was told I could make deposits and withdrawals without any issues. I made several deposits, eventually won £420, and requested a withdrawal. However, I never received the money. I sent numerous emails and w...

scammed me from my winnings

scammed me from my winnings. said they sent it, but it was “unsuccessful”. only to never be returned to my account, avoiding any communication w me, and all while this was a verified account which i’ve withdrawn fine with previously. this time was a large ammount, and they stole it

They dont pay/Slow withdrawals

They dont pay/Slow withdrawals. I requested withdrawal 24.1. I have tried to contact their customer service but no one is replying through emails or chat. I have not received my money so be very cautious.

Betway is into the scamming business

Betway is into the scamming business. Tried to make a withdrawal and having diffficulty due to shady activity on their end. This happens at least once a month. Also a friend of mine is having the same issue with his withdrawal. Other shady activity includes not having live betting on golf while it i...

I placed a bet which won, they locked my account

I placed a bet which won, they locked my account . I placed a bet which won, they then locked my account. I sent all documents 3 weeks ago and have heard nothing at all. I've sent 2 emails asking what is going on and both have been ignored, absolutely shocking customer service.

My account was blocked for no reason.

My account was blocked for no reason. And they won't return my funds. Scam!

I am so very disappointed with Betway and the Brand itself is scam

I am so very disappointed with Betway and the Brand itself is scam . I am so very disappointed with Betway. The most overrated betting app in the universe. My younger brother won over R100000 last month. He made a withdrawal few days after he won. Now is over a month still waiting for his money. He...