User Reviews

Avoid

Avoid. Scam I wouldn't recommend i play casino i registered and deposited and loat £400 and they said i dont get a welcome offer so I wont be back.

Total Scam

Total Scam. Worst site I've ever seen, almost seems as if it's an intentional scam. They'll let you create your account, then send you an email stating that your ID has been verified, but once you deposit any actual money they will lock your account so that you cannot play with or withdraw the money...

My withdrawal for £336,£900 and £800…

My withdrawal for £336,£900 and £800…. My withdrawal for £336,£900 and £800 has been stuck in the submitted stage for over 4 days , customer service team won’t help keeping giving me generic answers and I have emailed relentlessly and gotten help vie inbox. I’m completely shocked at how rubbish this...

Stay Clear

Stay Clear. Opened a new account. Deposited 10.00 played and won 29.33. Put a withdrawal in and it’s still processing over a week on. There Customer service is non existent. I have sent all the documents they requested with no reply. Certainly think twice about using this Betting company. I have not...

Betway stole my money and they have…

Betway stole my money and they have…. Betway stole my money and they have terminated my account they stole about R2300 from me and just terminated my account they are thieves!!!!

They decided to suspend my account…

They decided to suspend my account…. They decided to suspend my account which has money in which they have failed to return, I hope they are not ripping me off

Unfortunately win and withdraw £150.00…

Unfortunately win and withdraw £150.00…. Unfortunately win and withdraw £150.00 to not be paid still and no communication. Agents are just bots

have had 2 bets marked wrong in past…

have had 2 bets marked wrong in past…. have had 2 bets marked wrong in past week. have tried 3 times to get the first one corrected(by email)Sat 1-24-2026 and the other which was today 1-27-2026. have not heard a thing about it! trying to use their so called AI is the worst experience anyone could d...

Awful customer service

Awful customer service. I registered for their offer of £40 free bets. I deposited £10 and a placed the specific bet which was advertised to be told it did not qualify and I wouldn’t get my free bets or my money back.

Gold cash big spins

Gold cash big spins. Was great untill i won alot over xmas now when i go on fixed to death cant get any bonuses or win joke

Non existent customer service…

Non existent customer service…. I am convinced Betway pretend to have real humans as customer service agents, but they don't. Several times the virtual agent agrees to transfer me, and then leaves me waiting for 30+ minutes to speak to their "humans" only for them to eventually boot me off the chat....

Absolutely disgusting casino u will…

Absolutely disgusting casino u will…. Absolutely disgusting casino u will never ever win On this casino its j7st constantly takes your money with 0 return AVOID THIS CORRUPTED CASINO

Betway is a scam

Betway is a scam. I needed money to buy stuff for my daughter but no…. Betway decided other things. Valentine’s Day is around the corner and you are doing us like this!!!!!!!. Bring my money I have to go to work tomorrow morning to take care of my daughter and wife. Please my man. I’ll bet again soo...

Can’t believe this just happened

Can’t believe this just happened . Can’t believe this is not one of those who complain a lot but I just woke up to an Email saying : “Dear Nkanyiso Nxele We write to you in respect of the above subject. We draw your attention to term 11.1 and 14.1 of the General Terms and Conditions as displayed...

Another terrible manipulated for low RTP site

Another terrible manipulated for low RTP site. Another terrible manipulated site, total frauds. RTP for their games is a total joke so low you will never win and poor odds for sport. Virtually impossible to contact them with terrible customer service. Bad bad site.

Betway SA worst service

Betway SA worst service, Inactive account issue not sorted been trying to reach agents for the past 2days, cannot login cannot reset password, no feedback from you guys, i have been waiting since 10:11 this morning and nothing happening just for logging in. @Betway South Africa

Absolutely shocking service deposited…

Absolutely shocking service deposited…. Absolutely shocking service deposited 250€ , won a bet tried to withdraw sent them documents , yet they say they have not received even tho I sent them twice ,and it says on there reply email they haven’t been received, customer service is no help as thy keep ...

BETWAY WHERE'S MY £100 A CASHED OUT…

BETWAY WHERE'S MY £100 A CASHED OUT…. BETWAY WHERE'S MY £100 A CASHED OUT £100 LAST NIGHT FROM MY BETWAY ACCOUNT IT IS STILL NOT IN MY BANK ACCOUNT WHAT IS IT WITH THESE ONLINE COMPANY'S THEY ARE QUICK TO TAKE YOUR MONEY BUT THEY HATE PAYING YOU YOUR OWN MONEY BACK THIS BETWAY WEBSITE IS LIKE SPAGHE...

Don’t waste your time me and my partner…

Don’t waste your time me and my partner…. Don’t waste your time me and my partner have been playing for months and we have out a few hundred pound in and never win anything we could put £50 on a slot and win £3 back I get it’s not guaranteed but this is just daylight robbery there are better online ...

It's a scam

It's a scam. Whenever I withdraw my winnings they reverse it to the Betway account,they don't want you to withdraw the funds. They keep on saying it's processing but they don't release the funds.Its a scam.

Truly, one of THE WORST experiences I have ever had trying to make an account

Truly, one of THE WORST experiences I have ever had trying to make an account . Signed up for an account, got the welcome email saying “your account is verified and good to go” went to sign in, account was locked and to contact support. I did this, and was advised to send in ID documents - no proble...

Scam site they offer promotion that…

Scam site they offer promotion that…. Scam site they offer promotion that they don't pay out for sommany times ive had to go to them regarding the bet 25 get 5 free bet on Saturday and Monday but never get it sorted always have to go to live chat but because its so hard to get through to these clown...

AVOID AT ALL COSTS!!!

AVOID AT ALL COSTS!!!! this company let me deposit loads of money and withdrawals of small amounts e.g £139....hit a massive jackpot and theyve refused to pay out...Ignored on emails and have now also refused to pay deposits back...I honestly wish I had read the reviews before playing on this site �...

Will happily take your money but won't…

Will happily take your money but won't…. Will happily take your money but won't pay out when you win and no real customer service, just limited AI. It's a scam, don't waste your money.

Never use this bookmaker takes a age…

Never use this bookmaker takes a age…. Never use this bookmaker takes a age for them to pay you and the customer service is shite