User Reviews

Worst site ever

Tombola bingo... Worst site ever. Closed my account. They wanted me to show my bank statements ect. Told where to go. They need to send theyr staff for more training on how to respect ppl on phone. Shocking the way I was spoken to

Terrible site,its fixed,they take your…

Terrible site,its fixed,they take your…. Terrible site,its fixed,they take your money then close your account when u complain,its always same winners,probably robots,honestly please don't waste your money on this crap site, virgin games is a much better site and you actually win on there, please rea...

Change your generator it’s broken

Change your generator it’s broken. Well tombola what’s going on with your games they are set at a rate you have to spend over 50 pounds to win 50p it’s getting worse than it’s ever been your return to player is all under par and if you want to act like a casino then you have to start paying out like...

It's a con been on that site for 15…

It's a con been on that site for 15…. It's a con been on that site for 15 years it's gone down hill since flutter took over disgusting site don't waste your money

Ridiculous!

Ridiculous! . Just closed my account! Expecting someone to disclose their personal income and expenses to deposit £25 a month is absolutely ludicrous! Disgusting. This isn't about safe gambling, it's about controlling wins!

Don't waste your money on this site…

Don't waste your money on this site…. Don't waste your money on this site always same winners even though have played loads of games and never win a thing

Huge scam, terrible staff worst app.

Huge scam, terrible staff worst app. . This is one of the worst apps I’ve ever used. Cocky staff members and terrible customer service. Get banned from the chats for any old reason. Games RTP is terrible. Massive scam all in all really and I would definitely not recommend going anywhere near ...

FIXED

FIXED. No no no don't fall for this game,it's a fix same winners all the time probably made up names or employees

Not a good site to gamble on

Not a good site to gamble on . Been on this site for years. Enjoys playing but never won anything big. The jackpot seems to go to a few of the same people. I can't win one jp let alone win it twice within a couple of weeks!!! Don't know how people seem to be that lucky?

New account created with bad verification 2025

New account created with bad verification 2025. I created an account on 21st dec 2025. Deposited £25 which was matched giving a balance of £50 and started to play the games. When I came to log on again the following morning I couldn’t access the account. I contacted Tombola who told me they had lo...

Absolute rubbish !! AVOID

Absolute rubbish !! AVOID . Absolute rubbish free games are a joke the deal or no deal free game has not let me through to the main game for 3 weeks now and when it does you only ever win 1p or 50p it's a con the free bingo is also rubbish never once won anything or got 1line it's the same names tha...

I was tombola for a couple of years…

I was tombola for a couple of years…. I was tombola for a couple of years really good I enjoyed it .But recently I've lost a lot of money on it terrible

Terrible

Terrible, just takes money zero wins and the free games wont load properly. Awful site. Only joined through im a celeb app. Says it all.

Used to be a small return for your…

Used to be a small return for your…. Used to be a small return for your money but over the last year I haven't won anything and play the same amount , free games are a complete waste of time , super spins and deal or no deal very very rarely produce a win of any description .

Don’t ever withdraw money when you have…

Don’t ever withdraw money when you have…. Don’t ever withdraw money when you have your own winnings in! It’s minor money so it’s not a big issue however I’m glad I know now instead of getting more and not being able to withdraw! Basically I had £70 in tombola, I had £30 for ages then I referred my f...

Worst site I’ve ever been on they made…

Worst site I’ve ever been on they made…. Worst site I’ve ever been on they made me set a £20 a week limit after reopening my account as I haven’t been on it for years and every week since they take the £20 off me in dead spins never ever won a penny disgusting robbing site everyone stay away you wil...

I have been a member of tombola for…

I have been a member of tombola for…. I have been a member of tombola for many years and I have never been so disappointed at the continued no wins, every week since June 25 to date it’s been no wins or build. The win rate is zero, some people win loads every week while others just seem to be feeder...

Pants

Pants, by far the most repetitive themeless app ever and full of false wins especially in bingo.

Payouts are really bad

Payouts are really bad . If you win on tombola I guarantee you will loose in every game you play until they have taken double back . The payouts are pathetic . You play £2 a spin .. spend £60 or more finally you get a bonus round . 5 rounds .. then you £2 -at spin 2nd spin £0.00 third spin £0’00 4t...

Don't bother playing

Don't bother playing . When I downloaded this app a couple of years ago I payed £20 to get a £20 bonus. A couple of months after I downloaded it I won on a game and decided to take out the money I had won. After I took the money out I realised that they took away the £20 bonus even though I only too...

Free bingo wouldn’t let me reconnect so…

Free bingo wouldn’t let me reconnect so…. Free bingo wouldn’t let me reconnect so missed out on while free half hour also sane people win every time it a fix even though they say it’s not not the first time neither

AI women instead of real women

AI women instead of real women. This company has decided to sack real people and use AI in their radio ad. This AI woman isn’t only putting a real woman out of work but it’s an AI accent that happens nowhere in the natural world. Sack the bot and employ a person. If this is in fact a real person in...

During a recent review I was asked…

During a recent review I was asked…. During a recent review I was asked about my employment. Said I had taken early retirement. My allowance was then DROPPED to £10 per month as I wasn’t bringing home a wage !! Over 20 years as a customer, disgusting treatment. Account cancelled ( along with every o...

Why won't you talk to me?!

Why won't you talk to me?!. Tombola customer service closed down my livechat twice and they have never, repeat never responded to my email enquiry. I've still got £13ish in my account, unable to top-up, and unable to withdraw!

Impossible to win

Impossible to win . The games are fun but since new ownership it’s soo rare to win! Each month depositing £150 and be lucky to win £20 maximum! A lot of people feel the same about this and you can see it for yourself in the chat section of the games! Also they say it’s all down to luck but you will ...