User Reviews

They are withholding my withdrawal

They are withholding my withdrawal

Fastest cash out ever

Fastest cash out ever. This casino has one of the fastest withdrawl procedures .Seriously and utterly impressed with thesr guys.From the moment i requested a cash out till the moment the money was in my account took about 10 minuites.Wow just wow.

Difficult to find things

Difficult to find things. Not the easiest site to navigate

I want to get paid

I want to get paid. I'm waiting for some money

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!. All was fine until I went to withdraw my winnings. The site is a scam and after reading the other reviews on here I can see my experience is the normal with this site. I was allowed to deposit, no problem at all….. nearly £300. I had some wins and last week when I made a withdr...

Can’t do zero

Can’t do zero. Won a fair amount on baccarat and cashed out a bit and then the banned me from playing Baccarat saying it was a senior management decision

Excellent Casino

Excellent Casino. I wrote a review on this company before and Trust Pilot said it wasn't genuine. This is the only online casino I would give 5 stars to. They pay out quickly. Some previous reviews mention safe gambling. I did have trouble opening up my account after I closed it. Most other gambling...

Terrible site

Terrible site, arrogant customer support and manipulated low paying RTP games. Do not join as much better sites about

Requested to reopen my account after a…

Requested to reopen my account after a…. Requested to reopen my account after a self exclusion of 6 years. Took them about 3 weeks to finally decide they wouldn't even though I provided them with relevant documentation. Told them this kind of decision could have been made in a way shorter amount of ...

Will not let me withdraw winnings

Will not let me withdraw winnings. I won a grand and they put the withdrawal on hold until I sent my verification identification in.(which has been sent) I have been emailing them for weeks now and all I get back is,. , We will reply within 72 hrs.. WHICH THEY DON'T!! I am now starting legal procee...

Incredibly rude customer service - Sam

Incredibly rude customer service - Sam . I was a big fan of casumo, loved the website and the game selection, but I was really disappointed and put off by their customer service, initially they were great and so helpful, sarah specifically (hence not giving 1 star only), i'd made a withdrawal and it...

Usaully very helpful and quick to…

Usaully very helpful and quick to…. Usaully very helpful and quick to respond and answer questions to queries you may heave.

Over time I grew to enjoy casumo

Over time I grew to enjoy casumo, the website was fresh and the bonuses kept coming, I would frequently be added bonus money to remain active and then was told to continue depositing amd come back for a new review to see if anything can be added. Nothing was added amd deposits were taken, it’s this...

Cant give less than 1 star /unbelievable

Cant give less than 1 star /unbelievable . Cant give less than 1 star When i open ed the account its was fully verified They had no issues accepting deposits of over 1500£ but now when i try to withdraw £800 they keep rejecting documents stating that they ar not clear enough . How PDF can be blu...

Very poor

Very poor, you will hit bonus then it crashes and reloads and says “you have won” which is a very small amount. How can it give you a win without you actually playing the game, surely it should resume. May I also add this has happened mostly on “Red Tiger games” on different sites.

All good here

All good here, fast verification,fast payouts been a member for approximately 6 years, multiple payouts,

Game malfunctioned and they stole my…

Game malfunctioned and they stole my…. Game malfunctioned and they stole my money. Edit 1 month later: Based off the insincere reply, calling me a liar, I will leave this 1 star. Do not trust this company. I can see the exact same complaint from someone else on here, so it's clearly a common probl...

Won’t communicate and stealing my money

Won’t communicate and stealing my money. They promise to reply to emails within 72 hours it has been over a week with multiple emails still no reply I have money in my account they have decided to not let me log in to. It’s a disgrace

Worse shit I have ever experienced 50…

Worse shit I have ever experienced 50…. Worse shit I have ever experienced 50 free spins and 75 haven't gambled online on month and this is a scam that why it's so low you am a mug if you don't read this and see the it's a sccam

Useless company take my deposit thank…

Useless company take my deposit thank…. Useless company take my deposit then block my account so I withdrawl my depsoit waiting over 4 days still no refund company is a shambles and live chat people are like robots

Scam

Scam. Do not use this casino. There are legit casinos, use one of them.

DO NOT SIGN UP TO THIS CASINO

DO NOT SIGN UP TO THIS CASINO . Absolutely deplorable company , firstly after an astonishing 4 weeks going back and forward and waiting to verify my account with payslips and Id they sent me an email to confirm account was active. Deposited money and ready to play , pop up questions appeared soon...

3rd and last review here.

3rd and last review here.. down to 1* after originally 5* and recently a 3* I had a few ok wins and was paid and my remaining balance i had what i didn't request for withdrawal was also sent to my bank account successfully however its shows this company doesn't like winners so that been said only ...

Not worth the headache.

Not worth the headache. . After months of playing I suddenly have a withdraw issue. It would normally take less then an hour for a cash out. Suddenly it is now day 5 and I still do not have it. The customer service team assures me everything was prossed but I still have not recieved anything. After ...

Great fun nail biting excitement

Great fun nail biting excitement